POSITION SUMMARY:
We’re seeking a results-driven Inside Sales Associate to join our team at The Supply Room Companies.
You will manage inbound and outbound sales calls within a defined territory of accounts, expand category share of wallet within those customers in order to drive revenue and margin growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales.
This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary, performance-based incentives, and professional development opportunities.
POSITION EXPECTATIONS
- The primary responsibility of the position is to grow wallet share within your account base.
- Work with the customer, customer care, warehouse and accounting to manage daily activity within your account base.
- Managing the entire sales cycle
- Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
- Maintaining a high level of knowledge about the company’s products and services.
- Maintaining and updating the CRM with accurate customer and sales data.
- Collaborating with the sales team to meet and exceed sales targets.
- Following up with prospects to build relationships and convert them into long-term customers.
- Assisting in the development of sales strategies to drive business growth.
- Handling objections and negotiating with potential customers to ensure a smooth sales process.
- Providing feedback to management on market trends, customer feedback, and sales tactics.
POSITION TASKS:
- Handle inbound sales inquiries and manage a sales pipeline through to close.
- Make outbound calls to clients to introduce the company's products or services.
- Negotiate pricing and terms to close deals that meet customer needs and company goals.
- Prepare and send proposals, quotes, and contracts to clients.
- Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
- Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
- Conduct market research to identify trends, competition, and potential opportunities.
- Provide post-sales support to ensure seamless onboarding and satisfaction.
- Other duties as assigned.
MINIMUM QUALIFICATIONS & SKILLS
- 1-3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
- Solid understanding of the sales process and customer relationship management.
- Familiarity with using CRM tools and platforms.
- Experience in conducting virtual meetings and product demos.
- Strong communication and interpersonal skills, with the ability to build customer rapport.
- Excellent problem-solving and negotiation skills and a customer-focused mindset.
- Ability to multitask and manage time effectively to meet sales goals.
- Ability to work independently and as part of a team.
- Self-motivated, goal-oriented, and able to work in a fast-paced environment.
About the Company
The Supply Room a division of TSRC, Inc., is a business-to-business distributor of office supplies, furniture, coffee and breakroom products, janitorial and cleaning supplies, promotional products, and technology solutions to customers seeking customized workplace solutions and personalized service. We are the region’s largest independent office supply dealer with seventeen locations in Colorado, Virginia and Maryland. A family-owned and operated company since 1951, TSRC, Inc. is dedicated to supporting our team members and the communities in which we serve.
Available benefits include: paid leave and holidays; medical, dental, vision, and life insurance coverage; short and long term disability coverage; 401k with a corporate match; and tuition reimbursement for career development courses.
TSRC, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability or veteran status.
TSRC, Inc. maintains a drug free workplace.
Compensation: 55-60K Salary (plus commission)Job Type: Onsite in person roleSchedule: Monday thru Friday Work Setting: Office Environment
Skills Required
- 1-3 years of experience in inside sales or customer service with a track record of meeting or exceeding sales targets.
- Solid understanding of the sales process and customer relationship management.
- Familiarity with using CRM tools and platforms.
- Experience in conducting virtual meetings and product demos.
- Strong communication and interpersonal skills and ability to build customer rapport.
- Excellent problem-solving and negotiation skills and a customer-focused mindset.
- Ability to multitask and manage time effectively to meet sales goals.
- Ability to work independently and as part of a team.
- Self-motivated, goal-oriented, and able to work in a fast-paced environment.
What We Do
Founded in 1951, The Supply Room is a third-generation family-owned business and the second-largest independent office furniture and supplies dealer in the United States, and the largest in Virginia. They serve as a total business source for office supplies, furniture, technology solutions, and janitorial services, with a mission to provide competitive prices, superior service, and innovative solutions to their customers' problems.
