Inside Sales Associate II

Posted 3 Days Ago
Be an Early Applicant
Louisville, KY, USA
Hybrid
Junior
Internet of Things • Software • Manufacturing
At Resideo, we create technology and smart solutions that integrate with our customers' lives.
The Role
The Inside Sales Associate II is responsible for managing customer accounts, closing sales, providing customer support, and driving business growth.
Summary Generated by Built In

Join a team recognized for leadership, innovation, and diversity.

ADI Global, which is a part of the Resideo family and is growing rapidly, is looking to add to our Sales Team.  You will be assigned your own book of existing customer accounts and will be responsible for building and maintaining strong, long-lasting customer relationships with ADI. 

JOB DUTIES:

  • Drive business growth by closing sales
  • Identify possible improvement opportunities
  • Understand products, systems, and procedures
  • Serve as the lead point of contact for all customer account management matters
  • Develop trusted advisor relationships with key accounts and customer stakeholders
  • Ensure the timely and successful delivery of our products according to customer needs and objectives 
  • Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
  • Resolving complaints and preventing additional issues by improving processes
  • Keeping accurate records pertaining to inventory and account notes
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis
  • Maintain Existing Customers
  • Manage Sales Cycle
  • Provide Excellent Customer Support
  • Raise Escalations
  • Work with Larger Sales Organizations
  • Providing support to other duties as assigned

WE VALUE

  • Self-motivated, able to work independently without close supervision, and have a team mentality
  • Strong work ethic, do what it takes to get the job done while maintaining high business ethical standards
  • Sales experience in the distribution or retail/telecom industries
  • Industry knowledge: CCTV, IP, AV technologies, Security, Fire
  • Strong communication skills, both verbal and written
  • Strong customer service, organization, and multi-tasking abilities
  • Goal oriented
  • Professional appearance and demeanor
  • Positive can-do attitude
  • Proficient in Excel, Word, PowerPoint, and Outlook
  • Successful track record in exceeding sales targets
  • Exhibit strong aptitude for sales and desire to sell/upsell

WHAT'S IN IN FOR YOU:

  • Hybrid position - 3 days in the office and 2 days remote
  • Competitive base pay plus uncapped commission
  • Product and leadership mentoring to ensure you are set up for success
  • Benefits- Day 1 - ADI Global Distribution provides comprehensive benefits in the form of major medical, dental, and vision; 401K plan with up to 7% company match; paid vacation, sick time, and company holidays

#LI-JS1

About Us

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

Top Skills

Av Technologies
Cctv
Excel
Fire
Ip
Outlook
PowerPoint
Security
Word
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The Company
Scottsdale, AZ
14,000 Employees
Year Founded: 2018

What We Do

Resideo is a global leader in ensuring homeowners are safe, productive and comfortable in their homes. The company became an independent, publicly traded company in late 2018 as a result of Honeywell spinning off its Homes product portfolio and ADI Global Distribution businesses. Resideo’s mission is to provide its customers with integrated, simple solutions for today’s connected home.

Why Work With Us

Resideo puts people in charge of their home comfort, safety, security, and energy efficiency. We are also a top global distributor of security, fire, and low-voltage products. We work as a team of teams, where we all understand and work towards a common goal to solve challenges, serve our customers, and support the communities where we live.

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