As an Inside Sales Consultant, you will turn service technician leads into committed customers by quickly understanding their needs and producing clear, accurate quotes. You will keep momentum high through confident conversations, timely follow‑ups, and a strong focus on securing orders while supporting the team in meeting shared targets.
What we offer
- Competitive Salary: Reflecting your skills and experience
- Lucrative Bonus: Very achievable target based bonus scheme
- Generous Leave: 25 days annual leave plus Bank Holidays
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
- Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
- Free Onsite Parking: Hassle-free commuting
- Dress Down Fridays: Casual attire to wrap up the week
What you will do
- Work closely with the Inside Sales Manager and handle a queue of service technician leads.
- Engage with customers to understand their requirements, prepare accurate quotations, and secure orders for labour and materials.
- Support the wider sales function by contributing to team targets and overall business goals.
How you will do it
- Make introductory calls to customers to identify needs, build tailored quotes, and close sales.
- Produce accurate quotations using internal pricing tools and systems.
- Liaise with suppliers to gather information, pricing, and product availability.
- Deliver excellent customer service by managing expectations and providing regular updates.
- Make timely follow-up calls to secure orders within set timeframes.
- Complete general administrative tasks as required to support the sales process.
What we look for
Must haves:
- Strong computer skills, including Outlook, Word, Excel, and the ability to learn internal systems.
- Confident and effective telephone sales skills.
- Excellent verbal and written communication.
- Ability to multitask and manage your own workload.
- Strong organisational skills and a self‑motivated approach.
- Ability to work both independently and as part of a team.
- Comfortable working to targets and meeting set KPIs.
Nice to haves:
- Previous B2B sales experience.
- Product knowledge in fire suppression, HVAC, or fire & security industries.
- Experience producing quotes or working with pricing tools.
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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Skills Required
- Strong computer skills, including Outlook, Word, Excel, and ability to learn internal systems
- Confident and effective telephone sales skills
- Excellent verbal and written communication
- Ability to multitask and manage own workload
- Strong organisational skills and self-motivated approach
- Ability to work independently and as part of a team
- Comfortable working to targets and meeting set KPIs
- Previous B2B sales experience
- Product knowledge in fire suppression, HVAC, or fire and security industries
- Experience producing quotes or working with pricing tools
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
Johnson Controls Insights
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
