Inside Sales Account Representative (Waukegan, IL) - USABB

Posted 2 Days Ago
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Waukegan, IL
Junior
Other
The Role
As an Inside Sales Account Representative, you will grow an established book of business by building customer relationships, managing sales processes, exceeding sales goals, and providing excellent customer service support through various forms of communication.
Summary Generated by Built In

Company Overview

The Inside Sales Representative for our USABlueBook division has an established book of business - and is responsible for growing it. Compensation for this role includes a base salary plus commission.

Shift: Monday through Friday

Location: 3781 Bur Wood Dr, Waukegan,IL 60085

USABlueBook is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, for utility operators. It is our goal to remain the industry’s top technical and customer service leader.

USABlueBook ( WWW.USABLUEBOOK.COM ) is a division of HD Supply.
 

HD Supply ( WWW.HDSUPPLY.COM ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!

In this job, you’ll do things like:

  • Build and maintain relationships with decision-makers and influencers in companies within your book of business
  • Serve as the business owner of your portfolio of customers; contact customers over the phone and via email in order to learn their business and better understand their needs.
  • Challenge yourself to meet and exceed weekly, monthly, quarterly, and yearly sales goals
  • Work in a call center environment alongside a team of other Inside Sales Reps, collaborating as needed and participating in team trainings that allow you to better understand and explain our product offerings.
     

Other great stuff about this job:

  • Competitive base salary plus sales incentives paid monthly
  • Generous health, well-being and financial benefits:
  • Medical
  • Dental
  • Vision
  • Life insurance
  • 401k savings plan with company match
  • Tuition reimbursement
  • Up to 15 days paid time off annually in addition to 7 paid holidays
  • Great career and personal growth opportunities within our $10 billion (and growing) company

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Job Summary

Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

  • Prospects for new sales opportunities via outbound calling and emailing.
  • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
  • Generates profitable growth thru quota attainment.
  • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
  • Develops code directives for certain products while maintaining target margin goals.
  • Performs estimating, take-off, and proposal duties as necessary.
  •  

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.
  •  

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.
  •  

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Company
Atlanta, GA
11,000 Employees
On-site Workplace
Year Founded: 1974

What We Do

HD Supply is one of the largest industrial distributors in North America. Our industry-leading businesses provide a broad range of products, services and solutions to professional customers in the maintenance, repair and operations (MRO), infrastructure, and non-residential and residential construction markets.

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