Initiate telephone calls to existing and prospective account. Present the Company’s capabilities, advantages, coverage, and all services. Utilize business intelligence resources and tools (Tableau Dashboards, etc.) to identify opportunities and grow the Company's market share. Negotiate price when setting up new account by gathering competitive data, submitting Pricing Adjustment Requests (PARs), and distributing published pricing. Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico, etc.) to determine business the Company is handling compared to opportunities the Company is missing. Manage all customer satisfaction and problem resolution issues including freight bill corrections, weight and inspection issues, lost and damaged claim issues, missed pickups, collections, etc. Responsible for making decisions regarding the management of a specific account to include negotiating pricing, working with the Operations Department as it relates to service capabilities and commitments to customers, etc. Responsible for interacting with internal customers from various departments on a daily basis during the management of individual Account. This interaction may be with associates in Pricing, National Account, Claims, Revenue Accounting, etc. Identify and sell the Company’s eShipping Exchange solutions to customers in the territory when applicable.
For this role, you will need to have a High School Diploma, 1 year of customer service and sales (inside or outside) experience. We would prefer for you to have a Bachelor's Degee.
Work Shift
First Shifthttp://www.youtube.com/watch?v=xZc1A8aeshc
Skills Required
- High School Diploma
- 1 year of customer service and sales experience
- Bachelor's Degree
Southeastern Freight Lines Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Southeastern Freight Lines and has not been reviewed or approved by Southeastern Freight Lines.
-
Fair & Transparent Compensation — Pay is considered competitive within the LTL market, with many roles characterized as very good or top tier. Earnings are widely viewed as a core strength, especially in driving and operations roles.
-
Healthcare Strength — Medical coverage is consistently portrayed as strong, with comprehensive plan options and supportive health programs for full-time associates. Health benefits are seen as a valuable pillar of total compensation.
-
Retirement Support — The retirement program stands out for a notable company match alongside auto-enrollment and annual escalation features. Retirement offerings are frequently highlighted as enhancing long-term financial security.
Southeastern Freight Lines Insights
What We Do
A privately-owned regional less-than-truckload transportation services provider specializing in next-day service in the Southeast and Southwest. We serve customers through 89 service centers across 13 states and Puerto Rico. Southeastern has a network of service partners to ensure transportation services in the remaining 37 states, Canada, the U.S. Virgin Islands and Mexico. Southeastern Freight Lines provides more than 99.35% on-time service in next-day lanes. Founded in 1950, we provide quality transportation services of outstanding value in order to perpetuate our company and provide long-term security for our people. A dedication to service quality and a continuous quality improvement process that began in 1985 has been recognized by more than 500 quality awards received from customers and associations.
