CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.
Role Summary
We are seeking an experienced Inside Sales Manager to lead and develop our entry-level outbound sales team focused on transactional network solutions. This role will be responsible for driving revenue growth, coaching team members, and establishing best practices for our inside sales organization. The ideal candidate has a proven track record in technology sales leadership and thrives in a fast-paced, metrics-driven environment.
Key Responsibilities
- Develop and execute a comprehensive regional sales strategy aligned with CBTS’s overall goals, ensuring growth in revenue, margin, and market share
- Lead and manage all sales and business development functions within the geography, driving new customer acquisition and expanding existing accounts
- Lead, mentor, and develop a team of 6-10 entry-level inside sales representatives making outbound calls to prospects and existing customers
- Foster a competitive, collaborative team culture that drives results and professional growth
- Conduct daily huddles and weekly team meetings to review performance, share best practices, and maintain team momentum
- Develop and refine outbound calling strategies, scripts, campaigns, and playbooks to maximize conversion rates
- Drive team to achieve and exceed monthly, quarterly, and annual sales quotas for network solutions including Managed SASE, Managed SOC, Collaboration, Network as a Service, and AI Accelerator Services
- Ensure operational excellence in sales execution: oversight of sales pipeline, forecasting, call volumes, conversion, and margin performance
- Establish and manage CRM regional sales dashboards, KPIs, and financial performance metrics
· Collaborate with field sales, account management, and vendor partners to identify upsell and cross-sell opportunities.
· Analyze market trends and competitive landscape to identify new business opportunities.
Qualifications and Experience
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- 5+ years of technology sales experience with at least 2 years in a sales leadership role
· Proven track record of meeting and exceeding sales quotas in a B2B environment
· Experience managing and developing entry-level sales representatives in highly transactional environments
· Strong knowledge of networking solutions, IT infrastructure, or related technology products
· Excellent understanding of solution selling methodologies and consultative sales approaches
· Proficiency with CRM platforms and sales analytics tools
· Outstanding communication, presentation, and interpersonal skills
· Data-driven mindset with strong analytical and problem-solving abilities10+ years of progressive sales leadership experience in technology services, managed services, or consulting environments, including P&L and regional/executive responsibility
· Experience working at an IT OEM, Value-Added Reseller (VAR), or IT solutions company
· Familiarity with major networking / software vendors and their product portfolios
· Experience with inside sales technology stack (dialers, sales engagement platforms, etc.)
Competencies & Attributes
- Transactional sales leadership and vision-setting
- Results-oriented with strong bias for action
- Customer-centric mindset and a builder of trusted relationships
- Effective at building high-performance sales cultures
- Talent-focused, with a demonstrated ability to recruit, onboard, and develop top sales professionals
- Agile, adaptable, and comfortable in dynamic, fast-changing environments
- Credible, collaborative, and able to influence functional boundaries
- Commitment to driving innovation and continuous improvement
#LI-Onsite #LI-Hybrid #LI-SR1
Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.
Top Skills
What We Do
CBTS serves enterprise and midmarket clients in all industries across North America. We combine deep technical expertise with a full suite of flexible technology solutions—including Application Modernization, Managed Hybrid Cloud, Cyber Security, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, we are your trusted partner.
CBTS stays at the forefront of technology trends in order to offer best-of-breed solutions to our clients. We partner with all leading technology manufacturers across the broad IT landscape and offer customized solutions to achieve our clients’ measurable business outcomes. Clients leverage our flexible OpEx or CapEx delivery model to:
• Enable collaboration, workforce mobility, and omni-channel customer experience.
• Modernize E-Commerce platforms, web presence, and applications to digitally transform their businesses.
• Improve data protection and security strategies that address ongoing cyber threats and meet industry compliance requirements.
• Implement cloud strategies that improve business agility, speed to market, and reduce costs.
• Manage technology infrastructure and maintain 24x7x365 operational uptime.
