Inside Product Support Sales Representative

Posted 28 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
55K-65K Annually
Entry level
Transportation • Energy
The Role
Supports customers with parts and service solutions, including preventive maintenance contracts. Reviews technician inspection reports, prepares and tracks service quotes in Proceed, coordinates parts ordering and scheduling, explains work scopes to customers, and promotes dealer services. Collaborates with parts, customer service, and product support teams to maintain customer uptime and satisfaction.
Summary Generated by Built In

Inside Product Support Sales Representative 

Curtis Power Solutions

Charlotte, NC

$55,000-$65,000 per year + incentives


Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Product Support Sales Representative at our Charlotte, North Carolina location.  This position will work to support Curtis Power Solutions Customers with parts and service solutions through PM contract services to promote customer uptime, increasing customer satisfaction.


Essential Functions

  • Professional communication
  • Develop quotes from service inspections performed by technicians by reviewing inspection reports
  • Track quotes through Proceed from creation to scheduling and updates quote status
  • Work closely with the Parts Department to ensure parts are ordered after customer approves the quote
  • Maintains communication with the customer after sending the quote to ensure the customer understands the scope of work
  • Works with CSR’s for scheduling
  • Works with PSR for quoting
  • Promote dealer services as needed

Why Indel Power Group

  • Competitive compensation package, DOE
  • Rewarding work environment
  • Opportunities for relocation & advancement
  • Long established, family-owned business

Benefits

  • Excellent medical, dental, & vision coverage
  • Health savings account
  • Short-term/long-term disability and employee life insurance
  • 401k, with matching
  • Employee Assistance Program (EAP)
  • Paid Annual Leave
  • Eight Paid Holidays
  • Employee Referral Program
  • On the job paid training
  • Company events and employee recognition programs

Indel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check.

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

INDPR2

Skills Required

  • Professional communication skills
  • Ability to pass a pre-employment drug screen
  • Ability to pass a background check
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The Company
HQ: Portsmouth, Virginia
355 Employees
Year Founded: 2019

What We Do

The Indel Power Group portfolio encompasses all aspects of on-highway, marine, industrial, oil and gas, and power generation markets across six subsidiary companies. To facilitate and maintain the success of our subsidiaries, we offer support for day-to-day operations across business units. We strive to uphold our family-focused values, remain well-trusted distributors of high-quality products and parts, and provide outstanding service and preventative maintenance. Indel Power Group’s brands are positioned to deliver an exceptional customer experience by offering industry-leading products from well-trusted OEMs, guaranteeing cost-effective and comprehensive solutions.

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