Inside Product Specialist
At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.
Join us to do the best work of your career and make a profound social impact as a Inside Product Specialist on our Presales Solution Services team Team in Bucharest.
What you’ll achieve
As an Inside Product Specialist, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.
During the initial phase of your employment, you will undergo an intensive training program designed to enhance both your technical expertise and soft skills. This comprehensive training will equip you with the necessary tools and knowledge to excel in your role, ensuring you are well-prepared to meet the challenges and opportunities ahead.
You will:
•Be a technical advisor to the sales team and work cooperatively to help them fulfill and exceed their goals
•Recommend business solutions, products and services based on the client’s need
•Research market factors to anticipate customer needs and propose technical solutions
•Assist in the ongoing technical education and development of the broader team
•Establish relationships with customers and eventually manage your own accounts
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
•1–2 years of experience in a customer-facing role, with proven sales skills to build on
•Focus on results
•Eagerness to learn and become a specialist in a defined area of the Dell Technologies portfolio
•Critical thinking and the ability to prioritize
•Advanced English and Second language (German, French, Italian, Spanish or Arab)
Desirable Requirements
•Presentation skills
•Negotiation & persuasion skills
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
What We Do
Technology drives human progress. This tenet is the core of our business and vision. Our customers and team members are integral to our continuing success as we provide the essential infrastructure for organizations to transform their digital futures.
