The Inside partner account manager is responsible for remotely managing and developing a portfolio of existing WatchGuard channel partners. The role focuses on increasing partner productivity and revenue through expansion, cross-sell, upsell, subscription adoption promoting Watchguard’s Platform value proposition with a stronger engagement across the WatchGuard portfolio. Working closely with Country Managers, distributors and internal specialists, the Inside partner account manager acts as a proactive commercial contact for assigned partners and helps translate WatchGuard strategy into measurable partner growth. This position is based at WatchGuard's office in Cork city centre.
KEY RESPONSIBILITIES
• Drive year-over-year revenue growth by identifying and progressing cross-sell, upsell, expansion and renewal opportunities across the WatchGuard portfolio.
• Increase partner adoption of WatchGuard subscription, MSP and recurring-revenue offerings, including AI-enabled cybersecurity capabilities where relevant.
• Build partner growth plans, with clear priorities for pipeline creation, portfolio penetration and revenue expansion.
• Drive partner-generated pipeline through proactive outreach, co-selling motions, targeted campaigns, referrals and joint business planning.
• Support partner enablement by coordinating product updates, training, sales tools, marketing resources and best practices that improve partner productivity.
• Monitor partner performance, pipeline, product adoption and key KPIs; contribute to Quarterly Business Reviews (QBRs) and partner action plans where appropriate.
• Maintain accurate pipeline, forecast, opportunity and partner activity data in Salesforce and ensure timely follow-up on agreed actions.
• Collaborate with distributors, Marketing, Sales Engineering, Product and Customer Success to resolve partner needs, execute campaigns and improve the overall partner experience.
• Identify at-risk or underpenetrated partners and implement targeted actions to improve engagement, retention and revenue contribution.
• Maintain a strong understanding of WatchGuard products, competitive positioning and cybersecurity market trends to help partners expand their business.
SUCCESS MEASURES
• Cross-sell and upsell contribution; breadth of WatchGuard portfolio adoption.
• Partner-generated pipeline and conversion.
• Growth in subscription, MSP and recurring revenue.
• Partner engagement, retention and productivity.
• Forecast accuracy and CRM discipline.
SKILLS AND QUALIFICATIONS
• Experience working with resellers, distributors, MSPs or other channel partners strongly preferred.
• Proven ability to achieve or exceed sales, pipeline or business-development targets.
• Strong communication, relationship-building, negotiation and influencing skills.
• Highly organized, self-motivated and comfortable managing a high volume of partner interactions remotely.
• Experience with Salesforce platform; disciplined approach to data quality and forecasting.
• Ability to collaborate effectively with Channel Sales, Distribution, Marketing, Sales Engineering and other cross-functional teams.
• Knowledge of cybersecurity technologies and subscription / recurring-revenue business models is highly desirable.
• Native/Fluent English required; additional European languages are an advantage.
WHY WORK FOR WATCHGUARD?
WatchGuard is a global cybersecurity company delivering network security, endpoint protection, multi-factor authentication, secure Wi-Fi and managed security capabilities through a strong partner ecosystem. Our channel-first model gives sales professionals the opportunity to help resellers, MSPs and distributors grow profitable recurring-revenue businesses while protecting customers against an increasingly sophisticated threat landscape.
Skills Required
- 3-5 years of successful B2B technology sales, channel sales, account development, or business development experience
- Experience working with resellers, distributors, MSPs, or other channel partners
- Proven ability to achieve or exceed sales, pipeline, or business-development targets
- Strong communication, relationship-building, negotiation, and influencing skills
- Highly organized, self-motivated, and comfortable managing a high volume of partner interactions remotely
- Experience with the Salesforce platform and disciplined data quality and forecasting practices
- Ability to collaborate effectively with Channel Sales, Distribution, Marketing, Sales Engineering, and other cross-functional teams
- Knowledge of cybersecurity technologies and subscription or recurring-revenue business models
- Native or fluent English
- Additional European languages
WatchGuard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WatchGuard and has not been reviewed or approved by WatchGuard.
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Healthcare Strength — Health coverage is portrayed as comprehensive, including medical, dental, vision, and mental-health support. Feedback suggests plan breadth and quality are a recurring bright spot.
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Parental & Family Support — Caregiver benefits include paid parental leave, backup care, adoption assistance, fertility coverage, and, in some locales, subsidized childcare. Feedback suggests these supports meaningfully enhance the total package for families.
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Leave & Time Off Breadth — Generous PTO and holidays are emphasized alongside options like paid sick time and volunteer time. Feedback suggests time off provisions contribute to a favorable work-life balance.
WatchGuard Insights
What We Do
WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® approach is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
