Are you a driven sales professional who thrives on chasing down leads and turning prospects into loyal customers?
As an Inside Equipment Sales Representative, you’ll be the engine behind new business growth in our branch. This role is built for someone who’s energized by outbound prospecting, thrives in a fast-paced environment, and isn’t afraid to pick up the phone to create opportunities. You’ll own the full sales cycle, from initial customer qualification to delivery and after-sales follow-up while building strong relationships and delivering exceptional service.
Based full-time in the branch, you’ll be the first point of contact for walk-in customers, enhancing their experience by responding quickly and effectively to their needs. You’ll also proactively drive increased walk-in traffic through outbound calls to assigned accounts and leads generated by our marketing team. Your ability to manage the end-to-end customer journey and uncover new opportunities will be key to your success.
Enjoy competitive earning potential ranging from $95,000 to over $104,000+ annually, combining a solid base salary with uncapped commission opportunities.Job Description:
Outbound calling from a list of assigned accounts (Finning Customers) and leads generated from the Marketing team to find equipment opportunities.
Accountable for closing sales opportunities to achieve an annual sales target.
Manage each sale from quoting submission through invoicing (including coordination with shop, warranty doc submission, coordination of finance documentation, my.finning.com setup/orientation, etc.).
Promote visits to the branch by outbound calls and being active in social media.
Handle all walk-in traffic and customer inquiries for new, used, and rental equipment sales.
Provide product information, walkarounds on-site demonstrations, quotes, and try to close the deal in the branch.
Responsible for the rolling out of retail and marketing initiatives within the branch (such as marketing materials, layouts and all active campaigns).
Ensure our customer facing branch areas are welcoming and provide a positive customer experience.
Manage the retail layout, merchandise and marketing displays (primary contact person for all CX and Marketing initiatives).
Education and Experience:
Minimum 3-5+ years of experience in sales, which can include online, outbound calling / closing, and physical sales or customer service.
Must be knowledgeable in Microsoft Outlook and possess basic computer knowledge.
Self-motivated and takes initiative.
Conflict resolution and negotiation skills.
Ability to persuade and influence others.
Able to make decisions based on knowledge and expertise.
Strong customer service and interpersonal skills (friendly, approachable and empathetic).
Organizational and planning skills.
Strong communication skills (verbal, written and listening).
Proven ability to work in a team environment.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty. With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime. Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
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