Inside Channel Account Manager (MSP)

Reposted 5 Days Ago
Be an Early Applicant
Bournemouth, Dorset, England, GBR
In-Office
Mid level
Information Technology
The Role
Engage virtually with partners to support operations, drive acquisition, build relationships, manage accounts, and meet revenue targets.
Summary Generated by Built In

Summary

TBA

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES• Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required. • Primarily deal with volume partners • Perform profiling of partners on daily bases with aim to identify partners with potential and pass them to CAMs. • Create the pipeline with your accounts with focus on exisitng business and upsell. • Be able to accurately forecast revenue on a weekly and monthly basis. • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. • Keep reseller and customer company information and all activities up-to-date in CRM system . • Assist resellers in operation tasks to process Deal registration and Orders • Achieve monthly and annual revenue and KPIs targets. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTSEducation:• Degree or equivalent is desirable, preferably in IT or cyber related subject • GCSE (or equivalent) in Maths & English( high school) Experience:• Years of work experience: 4 Knowledge:• Basic Knowledge of Microsoft Excel and Word • Knowledge of Outlook Language:• English – B2 Communication:• N/A Managerial skills:• N/A Personal characteristics:• Ability to multi-task whilst under pressure

Benefits

Health & well-being
  • Health insurance
  • Death in service
  • Employee assistance program (EAP)
  • Pension
  • Perkbox
  • Free sight tests and discount on glasses
  • Sick pay
  • Extra holiday
  • Wellbeing Allowance
Family
  • Child Birth Allowance
  • Marriage Allowance
  • Enhanced Parental leave
Office
  • Free Parking
  • Hot and cold drinks and fruit
  • Friday Breakfast
  • Christmas PartySummer Party
Other
  • Loyalty award
  • Employee referral scheme
  • Cycle to work
  • Tech Scheme
  • Christmas Hamper

Primary location

Bournemouth

Additional locations

Time type

Full time

Skills Required

  • Degree or equivalent in IT or cyber related subject
  • 4 years of work experience
  • Basic Knowledge of Microsoft Excel and Word
  • Knowledge of Outlook

ESET Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.

  • Leave & Time Off Breadth Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
  • Parental & Family Support Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
  • Flexible Benefits Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.

ESET Insights

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The Company
San Diego, CA
1,697 Employees
Year Founded: 1992

What We Do

For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more

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