Résumé du poste / Summary
Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.Description du poste / Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES
- Maintain accurate pipeline of business
- Proactively reaching out to our end user customers to secure upcoming renewals and look for addon, upsell and cross sell opportunities.
- Work with and assist ESET resellers and distribution partners as required throughout the sales process to complete sales through the channel
- Maintain accurate account and contact information
- Respond to voicemails per company policy
- Provide & process any and all sales related materials (Quotes, Sales orders, Invoices, Trial Licenses, Etc.) for channel partners
- Handle and/or resolve ESET license credential inquiries/issues for channel partners
- Record and maintain accurate notes for all sales-related activity in Salesforce
- Provide back-up support to sales team colleagues as needed/required by management
- Attend all sales meetings and trainings as required.
REQUIREMENTS
Education:
- Professional fluency in French is required for this position, with strong proficiency in English
- 2–4 years of experience in Account Management, Sales, or a related field
- College diploma or bachelor’s degree preferred
- Hybrid work environment (two days per week in-office), supporting Quebec and Eastern Canada
- Must be flexible and available to meet the needs of the department, as well as prospects and customers of ESET
- Up to 10% travel required to support partners, attend events, and participate in in-person collaboration, including trainings, offsites, and team-building activities
- Proficiency in Microsoft Office Suite and Salesforce CRM environment
Experience:
• Years of work experience: 2-4 years
Knowledge:
• Basic Knowledge of Microsoft Excel and Word
• Knowledge of Outlook
Avantages du poste / Benefits
Remboursement des frais de scolarité
Prime de retour au travail en cas de congé de maternité
Journée de bénévolat
Café et collations
REER (Régime enregistré d'épargne-retraite)
Programme de référence
________________
FamilyTuition Reimbursement
Maternity Leave Return to Work Bonus
Volunteer Day off
Coffee & Snacks
RRSP (Registered Retirement Savings Plan)
Referral Program
Emplacement principal / Primary location
TorontoAutres lieux d'implantation / Additional locations
Type d'heure / Time type
Full timeSkills Required
- Professional fluency in French
- Strong proficiency in English
- 2-4 years of experience in Account Management, Sales, or a related field
- College diploma or bachelor's degree preferred
- Proficiency in Microsoft Office Suite and Salesforce CRM environment
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
