Inside Account Manager

Posted 8 Hours Ago
Be an Early Applicant
Carol Stream, IL, USA
In-Office
Entry level
Aerospace • Industrial
The Role
Manages assigned customer accounts by providing quotations, processing and maintaining orders, resolving discrepancies, and delivering strong customer service. Develops supplier and customer relationships, supports prospecting and new-account growth, reviews market needs and pricing, and assists Territory Managers with sales campaigns. The role requires communication, organization, basic math, Microsoft Office proficiency, and willingness to learn Metalware. No prior metals or sales experience is required; full training is provided.
Summary Generated by Built In

Company Summary: TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Responsibilities:   Manages sales activities of assigned accounts by performing the following duties:


  • Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
  • Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
  • Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets
  • Maximizes productivity by effectively planning, organizing and managing workload
  • Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
  • Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers

Qualifications: 

  • Undergraduate degree in any specialty is preferred
  • No metal industry or sales experience necessary, we are happy to provide full training
  • Possess effective communication skills which include verbal and written
  • Must have experience with Microsoft Office, particularly Excel and Word
  • Willingness to learn proprietary program known as Metalware
  • Displays effective use of time management skills
  • Knowledge of basic math skills is essential


 

                                                                 We treat our employees right
We offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among other competitive benefits.
TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.
The right opportunity is waiting for you here at TW Metals, LLC. APPLY NOW!


Qualifications Education Preferred High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Effective verbal and written communication skills
  • Microsoft Office experience, particularly Excel and Word
  • Willingness to learn Metalware
  • Effective time management skills
  • Basic math skills
  • Undergraduate degree in any specialty
  • High school education or better
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The Company
611 Employees
Year Founded: 1907

What We Do

TW Metals is a global specialty-metals distributor that stocks and processes tubing, pipe, bar, rod, wire, plate, coil, sheet, aerospace extrusions and related products. Its materials include stainless steel, aluminum, nickel, titanium and carbon alloys. The company operates an international distribution network, offers processing services such as cutting, and supplies specialty metal products to aerospace and commercial customers worldwide, supporting individual orders as well as complete supply programs.

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