Inside Account Executive (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.  

As a member of the Higher Education sales team in Canada, the Account Executive, Inside Sales, will work to implement selling strategies for a defined print and digital product set to achieve established sales targets and goals at accounts within an assigned sales territory.

• Plan, organize, and implement sales strategies to meet or exceed sales targets:
• Develop and maintain a Territory Plan for managing accounts in the assigned territory using sales database tools
• Achieve realistic sales targets for both our installed business and new business
• Create strategic plans for high value opportunities, including sales campaigns, custom project specifications and digital presentations
• Effectively utilize personnel and other resources, via Territory Planning process, to achieve sales objectives
• Work with the Digital Solutions team to achieve district and territory sales objectives
• Participate in planning process for the development of the Regional Business plan to improve use of team resources
• Advise the Product and Marketing teams of marketing trends, competitive developments, and editorial or product improvement opportunities in the field
• Represent and promote Cengage Learning products to all customers to achieve and/or exceed sales goals:
• Use Consultative Selling Skills framework to conduct sales calls and build lasting relationships with decision makers and key educators at colleges, universities, and bookstores
• Represent a specific list of resources across assigned product sets and accounts
• Sell Digital and bundling strategies into all sales calls
• Present strong demonstrations of full product offering: Digital and print solutions
• Develop relationships with buyers to strategize sell-through and promotional campaigns; demonstrate an understanding of retail business
• Attend conferences and evaluate sales/editorial opportunities as appropriate
• Demonstrate operational excellence and proficient communication and technology skills:
• Review sales and sampling reports to impact cost effectiveness of sales process
• Qualify sampling needs in advance and attempt digital first, to avoid excess in shipping costs and units
• Update and maintain customer database
• Become comfortable using technology communication tools
• Communicate & coordinate effectively as required with Sales Manager and other team members
• Fulfill team support roles as required, including providing additional coverage!

• University degree
• At least two (2) years of successful sales (or customer interaction) experience
• Highly flexible and adaptable to change, able to achieve objectives in a fast-paced environment
• Expert verbal and written communication skills, and strong presentation skills
• Comfortable applying technology in performing routine job tasks and selling digital solutions
• Outstanding organization skills and strong attention to detail with consistent follow up is crucial
• Superior time management skills and a proven track record handling multiple tasks and competing and shifting priorities are needed
• High energy with the ability to establish rapport with all stakeholders, including staff, customers and other members of the team
• Demonstrated proactive approach to problem-solving with strong decision-making capability
• Highly inventive team-player, able to work collaboratively and also be extremely effective independently
• Able to handle confidential information with discretion
• Forward looking thinker who actively seeks opportunities and proposes solutions, and is driven to succeed
• Avid learner who seeks feedback and consistently expands skills!
• Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint), Adobe Acrobat, and social media web platforms
• Ability to travel, as needed, to conferences and sales meetings

• Direct sales, marketing or editorial experience
• Knowledge and/or experience in Higher Educational market
• Prior publishing sales experience
• Experience working with digital sales products/applications

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617)289-7917

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.