Wells Fargo is seeking an Innovation Hub UAT Tester to support Consumer Small Business Banking Operations (CSBBO). This UAT Tester will align to the newly formed Innovation Hub, overseeing and managing UAT for agentic AI product development.
In this role, you will:
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Write, and execute test scripts and document results
- Write user stories from requirements using SDLC formats
- Gather and condition test data for both Development and UAT
- Drive requirements, incorporating product expertise and industry/ competitor opportunities.
- Review requirements and build the test scenarios/test scripts with minimal supervision.
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- 4+ years of experience in UAT or other end-to-end testing
- 2+ years of contact center experience
- Facilitated testing for AI products or machine learning models
- Experience with test creation, planning, coordination and facilitating testing and routine
Job Expectations:
- This position is not eligible for Visa sponsorship
- This position offers a hybrid work schedule
- Must be able to work on-site at any of the listed locations
- Relocation assistance is not available for this position
Job Posting Locations:
- 401 Las Colinas Blvd W Bldg. A, Irving, TX
- 1525 W WT Harris Blvd., Charlotte, NC
- 401 S Tryon St., Charlotte, NC
- 800 S Jordan Creek Pkwy., West Des Moines, IA
Posting End Date:
2 Dec 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
#BI-Hybrid
Skills Required
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent experience, training, military experience, or education
- 4+ years of experience in UAT or other end-to-end testing
- 2+ years of contact center experience
- Experience facilitating testing for AI products or machine learning models
- Experience with test creation, planning, coordination, and facilitating testing
- Ability to work on-site at one of the listed locations under a hybrid schedule
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage beginning on day one for eligible employees, with medical, dental, vision, mental-health, and prescription benefits, is prominently described. This breadth and immediacy support a strong overall benefits foundation.
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Retirement Support — A dollar-for-dollar 401(k) match on employee contributions up to 6% for eligible employees is emphasized as a core advantage. This reliable employer contribution meaningfully enhances total compensation.
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Parental & Family Support — Paid parental leave of up to 16 weeks for primary caregivers, plus fertility, adoption, and surrogacy reimbursement, stands out. These programs indicate substantial support for family-building and caregiving needs.
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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