We are hiring a Part Time Inn Keeper for Dogfish Inn in Lewes, DE. Weekends, Holidays, Morning, Afternoon, and Evening availability required.
You’re the first “hello” and the last “see you soon.” As Inn keeper, you’ll deliver a warm, professional, and highly personable guest experience from booking through departure while running the front desk with precision, acting as concierge, and supporting housekeeping and property care, especially on busy turnover days. This role requires flexible availability throughout the summer season, holidays, and special events, with guaranteed daytime availability on Mondays, Fridays, Saturdays, and. Reliable transportation is required, and weekly hours may vary based on occupancy and business needs, making adaptability and consistency essential for success. Dogfish Inn -Where good vibes and good pups are always allowed!
What You’ll Brew:
- Guests feel genuinely welcomed, well‑informed, and cared for from pre‑arrival to post‑stay.
- Check‑ins/check‑outs, reservations, and phones run smoothly and professionally.
- Front desk SOPs (opening/closing) are executed with off‑centered attention to detail.
- Rooms and common areas meet guest‑ready standards; you pitch in with housekeeping support when needed.
- Coffee service, retail sales, bikes, and fire features are dialed with safety and care.
- You communicate clearly, prioritize well, and stay cool in a fast‑paced environment.
- Front Desk & Reservations: Check guests in/out efficiently and accurately; manage reservations and waitlists. Confidently answer multi‑line phones; respond to email with clarity and courtesy. Execute daily opening and closing SOPs; maintain daily logs and shift notes. Maintain thorough working knowledge of Inn policies, procedures, and service standards.
- Guest Experience & Concierge: Act as concierge with local savvy: DFH history, beers, company lore, and Southern Delaware highlights (dining, beaches, trails, events). Resolve issues with empathy; escalate thoughtfully; follow through until resolved.
- Tech, Systems & Cash Handling: Navigate Apple computers; use Microsoft Word, Excel, Outlook, POS, and cloud tools. Work in Cloudbeds (PMS) to manage reservations and folios. Accurately handle cash, post charges, and reconcile small sales.
- Retail, Coffee & Amenities: Process merch sales in the cottage POS; handle basic retail inventory, manage daily coffee/espresso program: brew, weigh, grind and support retail sales. Oversee bike rentals; perform minor maintenance (inflate tires, adjust seats/seat posts).
- Housekeeping Support (as needed): Help ensure guest‑ready standards: strip linens, make beds, stock minibars/guest supplies, perform spot‑cleans, support laundry, and conduct final room inspections when needed. Jump in for light evening spot cleans if housekeeping has wrapped for the day.
- Property & Safety: Safely maintain indoor/outdoor fire features (start, tend, extinguish), assist with minor grounds/building items: change lightbulbs, water plants, basic HVAC troubleshooting. Keep front‑of‑house spaces tidy, stocked, and welcoming and follow all safety, sanitation, and chemical handling procedures.
What Ingredients You’ll Bring:
Minimum Qualifications:
- Required: High School Diploma or GED.
- 3+ years of customer service or hospitality (front desk, guest services, or similar).
- Comfortable with cash handling, posting charges, and basic reconciliations.
- Working knowledge of Microsoft Office; strong general computer skills.
- Friendly, professional communicator in person, by phone, and over email.
- Detail‑driven multitasker; self‑manages priorities in a fast‑paced, guest‑focused environment.
- Tech‑savvy: Apple computers, Word, Excel, Outlook, POS, and Cloudbeds.
- Read, write, and speak English fluently; second language a plus.
- Reliable, punctual, and team‑first mindset.
- Reliable transportation
- Must love dogs
Level: 10
In accordance with pay transparency laws the pay rate for this role if hired is $18 per hour.
Some Perks:
Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too. In addition to a generous 401k and more, Part Time Boston Beer Coworkers have the following perks available*:
- Health and wellness program
- Free Financial Coaching
- BBC Coworker Relief Fund
- Off Centered coworker events
- Discounts across all properties
- Payday Beer
*Talk to your recruiter about eligibility
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.
Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.
#LI-AG1
Skills Required
- High School Diploma or GED
- 3+ years of customer service or hospitality (front desk, guest services, or similar)
- Weekend, holiday, and evening availability; flexible summer schedule and guaranteed daytime availability on specific days
- Reliable transportation
- Comfortable with cash handling, posting charges, and basic reconciliations
- Working knowledge of Microsoft Office (Word, Excel, Outlook) and strong general computer skills
- Tech‑savvy with Apple computers, POS systems, Cloudbeds (PMS), and cloud tools
- Friendly, professional communicator in person, by phone, and over email
- Detail‑driven multitasker who self‑manages priorities in a fast‑paced, guest‑focused environment
- Ability to read, write, and speak English fluently (second language a plus)
- Willingness to assist with housekeeping, light maintenance, coffee/retail duties, and safety procedures
- Second language skills
The Boston Beer Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Boston Beer Company and has not been reviewed or approved by The Boston Beer Company.
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Healthcare Strength — Core coverage includes medical, dental, and vision insurance alongside a comprehensive wellness program. Additional resources like financial coaching bolster the overall health and wellbeing offering.
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Retirement Support — 401(k) support is defined with a clear employer match for most non‑union coworkers, with alternate terms documented for certain union groups. This codified structure, reflected in company materials and filings, underscores reliability of retirement benefits.
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Wellbeing & Lifestyle Benefits — Lifestyle perks such as two free cases of beer per month (21+), a dog‑friendly HQ, beer education/certifications, and a homebrew competition enhance total rewards appeal. Wellness programming and free financial coaching further support day‑to‑day wellbeing.
The Boston Beer Company Insights
What We Do
We are The Boston Beer Company and together we are heavy. From the very beginning, Jim Koch wanted to create a company that he would want to work for, creating a culture that celebrated beer with a passion and depth of knowledge that can’t help but be contagious to others. Forty years of brewing beer and cultivating talent later, we continue to be a passionate group of individuals who focus on raising the bar in everything we do. We're always looking for hardworking, motivated and competitive people who strive to push the boundaries and never settle. Not to be lost in the shuffle is the ability to have fun – after all, we are a beer company, and if you can’t have fun in this business, there’s something wrong!
