Infrastructure Telco Architect

Posted Yesterday
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2 Locations
Remote
Senior level
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
Creating better technology the open source way
The Role
Design and lead telco infrastructure architectures, align customer requirements to Red Hat solutions, integrate cloud and virtualization technologies, drive automation/DevOps adoption, mentor customers, produce documentation and diagrams, and coordinate cross-functional teams to deliver reliable deployments.
Summary Generated by Built In

Job Summary

The Red Hat Telco Services Consulting Services team is seeking a Senior Architect to join us in Sao Paulo, Brazil.

In this role, you will earn the trust and confidence of customers’ engineering, development, and operations teams through in-person and remote interactions by aligning their requirements and use cases to the functional capabilities of our solutions.

You'll play a critical role in bringing together cross-functional teams from Red Hat's product, Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our most demanding customers.

As an Architect, you will serve as a customer advocate with these organizations to deliver the right solutions and ensure they are implemented and supported innovatively and reliably.

What you will do:

  • Collaborate with project and customer team members to meet timelines and goals.

  • Contribute to project documentation and diagrams, including quality assurance (QA) and ticket and bug management.

  • Mentor and share knowledge with customers.

  • Work directly with senior associates and telecommunication clients, understanding their industry-specific needs, to guide the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market.

  • Analyze client business requirements and translate them into specific technology, system, and application designs to ensure the architecture aligns with the client's long-term business goals.

  • Lead the architecture design activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements.

  • Design and advocate for solutions using cloud technologies, robust design principles, multiple integration points, and automation and orchestration methods.

What you will bring:

  • 5+ years in a related technology position, e.g., sales, consulting, operations, development, etc

  • 4+ years of experience with Public Cloud and Linux technologies.

  • 4+ years of experience with telecommunications technologies and networking infrastructure.

  • 2+ years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform.

  • 2+ years of experience with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes.

  • Thorough knowledge of network functions virtualization (NFV), network acceleration such as DPDK and SRIOV, zero-touch provisioning (ZTP), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies.

  • Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, NFS, or other Software Defined Storage technologies.

  • Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design.

  • Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware.

  • Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc

  • Experience with networking technologies, including VLANs, routing protocols, 4/5G, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc

  • Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers

  • Interest and knowledge in AI/ML technologies and recent developments.

  • Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack

  • VMware infrastructure, including ESX, vCenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software

  • Advanced level with VMware VM foundational technologies for networks ([S/DV]Switches/NSX) and storage (Datastores, vSAN, vVols)

  • Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools)

  • Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure is a plus

  • Experience in the Telecommunications Industry  

  • English proficiency to communicate verbally and written

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Skills Required

  • 5+ years in a related technology position (sales, consulting, operations, development, etc.)
  • 4+ years of experience with Public Cloud technologies
  • 4+ years of experience with Linux technologies
  • 4+ years of experience with telecommunications technologies and networking infrastructure
  • 2+ years with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform
  • 2+ years with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes
  • Thorough knowledge of NFV, DPDK, SR-IOV, and zero-touch provisioning (ZTP)
  • Knowledge of cloud software-defined networking (SDN) and storage disciplines
  • Experience with storage systems like FiberChannel (and/or FCoE), iSCSI, NFS, or other Software Defined Storage technologies
  • Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design
  • Experience with virtualization platforms: KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware
  • Experience with AppDev automation and pipelines (Jenkins, Tekton, ArgoCD)
  • Experience with networking technologies including VLANs, routing protocols, 4G/5G, IPAM solutions, and Load Balancers (Infoblox, TCPWave, F5)
  • Experience designing and delivering implementations using various public and private cloud infrastructure providers
  • Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack
  • Experience with VMware infrastructure components including ESX, vCenter, [S/DV]Switches/NSX, Datastores, vSAN, vVols, vRealize, and SRM
  • Knowledge of common add-ons or third-party tools (Aria/vRealize Suite, SRM, Backup software, Performance tools)
  • Experience in the Telecommunications Industry
  • English proficiency for verbal and written communication
  • Experience with OpenStack, Red Hat Virtualization, Microsoft Hyper-V, AWS, and Azure
  • Interest and knowledge in AI/ML technologies and recent developments

Red Hat Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Red Hat and has not been reviewed or approved by Red Hat.

  • Healthcare Strength Healthcare coverage is presented as comprehensive, spanning medical, dental, and vision along with life and disability coverage. Access to HSA/FSA options and broadly positive reception of health benefits support the view that healthcare is a core strength.
  • Leave & Time Off Breadth Time-off offerings are described as generous, with substantial PTO for new hires plus additional recharge days and an end-of-year shutdown for many non-critical roles. Paid volunteer time, holidays, sick days, and supportive expectations around taking time off reinforce the breadth of leave benefits.
  • Strong & Reliable Incentives The rewards package includes performance bonuses and a recurring quarterly bonus program tied to company and individual performance. Availability of ESPP participation further adds to incentive pathways beyond base pay.

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HQ: Raleigh, NC
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Year Founded: 1993

What We Do

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

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