Join our Payments Technology team, where you’ll collaborate with senior leaders to shape infrastructure strategy and financial management. You’ll play a pivotal role in driving transparency, governance, and impactful decision making across a dynamic, fast-paced environment.
As a Technology Business Manager in Commercial & Investment Bank (CIB) Payments Technology, you serve as a trusted advisor to technology leadership, providing insight and oversight across infrastructure strategy, budgets, and investment decisions. You’ll ensure that Payments Technology initiatives align with Commercial & Investment Bank (CIB), Digital Payment Services (DPS), and Global Technology objectives. This role offers the opportunity to synthesize complex technical and financial data into actionable intelligence for senior stakeholders, all within a highly visible and fast-paced setting.
Job Responsibilities
- Partner with Payments Technology leadership to align infrastructure strategy with business and Global Technology standards
- Lead infrastructure forecasting and deliver targeted, audience-specific reporting and insights
- Identify and execute infrastructure optimization opportunities to drive cost efficiency
- Provide leadership and coordination during annual and in-year infrastructure planning cycles
- Resolve technology billing issues with internal and external partners
- Serve as subject matter expert across on-prem, off-prem, cloud, and hybrid infrastructure models
- Apply FinOps principles to evaluate technology solutions and optimize cost, performance, and value
- Produce data-driven analysis and executive-level materials for stakeholder forums
- Coordinate across stakeholders to execute infrastructure programs, track financial spend, timelines, and outcomes
- Organize and prepare materials for governance forums, operating reviews, and business update sessions
- Design and implement improved processes, controls, and business solutions to drive productivity and cost-efficiency
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree or higher in Business, Finance, Economics, Technology, or related field
- Strong background in technology infrastructure, financial management, and cloud FinOps practices
- Demonstrated experience in Technology Business Management and technology financial governance
- Knowledge of modern and legacy platforms including cloud, distributed systems, mid-range, and mainframe environments
- Strong analytical skills with experience working across large, complex data sets
- Advanced Microsoft Office skills, especially PowerPoint and Excel
- Excellent written and verbal communication skills, with confidence engaging senior, global stakeholders
- Highly self-directed, resilient, and comfortable operating autonomously in high-pressure environments
Preferred Qualifications, Capabilities, and Skills
- Familiarity with BI and reporting tools such as Tableau
- Prior exposure to AI technologies and their financial and infrastructure implications
- Knowledge of Payments products, platforms, and technology landscapes
- Experience supporting CTO-level executives and senior technology leadership teams
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree or higher in Business, Finance, Economics, Technology, or related field
- Strong background in technology infrastructure, financial management, and cloud FinOps practices
- Demonstrated experience in Technology Business Management and technology financial governance
- Knowledge of modern and legacy platforms including cloud, distributed systems, mid-range, and mainframe environments
- Strong analytical skills with experience working across large, complex data sets
- Advanced Microsoft Office skills, especially PowerPoint and Excel
- Excellent written and verbal communication skills and confidence engaging senior global stakeholders
- Highly self-directed, resilient, and comfortable operating autonomously in high-pressure environments
- Familiarity with BI and reporting tools such as Tableau
- Prior exposure to AI technologies and their financial and infrastructure implications
- Knowledge of Payments products, platforms, and technology landscapes
- Experience supporting CTO-level executives and senior technology leadership teams
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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