Infrastructure Support Engineer (NOC Engineer) m/f/d

Posted 15 Hours Ago
Be an Early Applicant
Chisinau, Municipiul Chișinău, MDA
Hybrid
Junior
Automotive • eCommerce • Logistics • Retail
The Role
Support the daily operation and reliability of a large-scale cloud-native production platform. Monitor infrastructure using observability tools, investigate alerts, troubleshoot incidents, perform Kubernetes operational tasks, assist with rollouts and backups, and escalate complex issues. Contribute to automation through Python or Bash scripts while collaborating with SRE, platform, security, and software engineering teams.
Summary Generated by Built In
Company Description

Engineered in Berlin. Driving the Future of Europe.

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.
Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.

Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.

Come join us and impact the future of AUTODOC!

Job Description

We are looking for an Infrastructure Support Engineer to join our Cloud Infrastructure team responsible for maintaining the stability, availability, and operational health of our production platform.

This role combines hands-on operational work with continuous learning and technical growth. You will support a large-scale cloud-native infrastructure running hundreds of production services across multiple Kubernetes clusters.

Working alongside experienced SRE, Platform Engineering, and Infrastructure teams, you will gain practical experience with cloud technologies, Kubernetes, observability platforms, and incident management while contributing to the reliability of our production environment.

Responsibilities:

  • Support the daily operation of our Google Cloud Platform, Google Kubernetes Engine, managed databases and cloud networking.
  • Monitor the health of our production platform using VictoriaMetrics, Grafana, VictoriaLogs, Prometheus and Alertmanager.
  • Investigate infrastructure alerts, review dashboards and identify service degradation.
  • Participate in production incident response by performing first-level troubleshooting, collecting diagnostic information and escalating complex issues.
  • Perform routine Kubernetes operational tasks such as checking events, collecting application logs and supporting application rollouts.
  • Contribute to operational automation by writing small scripts and utilities in Python or Bash.
  • Collaborate closely with our SRE, Platform Engineering, Security and Software Engineering teams during incident response and infrastructure maintenance.
  • Support initiatives aimed at improving platform availability, service reliability and backup validation.

Qualifications

  • Up to 2 years of experience in Infrastructure, Technical Support, System Administration, Cloud Operations or a similar technical role.
  • Practical experience working with Linux systems.
  • A basic understanding of Kubernetes concepts and Google Cloud Platform.
  • Fundamental knowledge of networking, including DNS, TCP/IP and HTTP/HTTPS.
  • Familiarity with monitoring systems, log analysis, Git and basic SQL.
  • Basic scripting skills in either Python or Bash.
  • A strong willingness to learn cloud technologies and a genuine passion for troubleshooting technical problems.
  • An ownership mindset with great attention to detail, strong communication skills and the ability to remain calm during incidents.

Nice to Have:

  • Familiarity with Docker, Helm, Cloudflare, Redis or PostgreSQL.
  • Experience with GitLab, CI/CD pipelines or Infrastructure as Code.

Additional Information

What do we offer?

  • Stable employment in the fast-growing international company
  • International career in a multicultural environment with lots of opportunities to grow
  • Annual vacation of 28 calendar days and 1 additional day off on your birthday
  • Mental Wellbeing Program – providing you and your immediate family members with free and confidential mental and physical health support services for a wide range of personal and work-related issues.
  • Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
  • Free English and German language classes
  • Flexible working hours and hybrid work

 

Join us today and let’s create a success story together!

This job was posted on 05/08/2026, and is considering applications up to 6 weeks from this date.

Skills Required

  • Up to 2 years of experience in infrastructure, technical support, system administration, cloud operations, or a similar technical role
  • Practical experience working with Linux systems
  • Basic understanding of Kubernetes concepts
  • Basic understanding of Google Cloud Platform
  • Fundamental networking knowledge, including DNS, TCP/IP, and HTTP/HTTPS
  • Familiarity with monitoring systems and log analysis
  • Familiarity with Git
  • Basic SQL knowledge
  • Basic scripting skills in Python or Bash
  • Willingness to learn cloud technologies and troubleshoot technical problems
  • Ownership mindset, attention to detail, strong communication skills, and ability to remain calm during incidents
  • Familiarity with Docker, Helm, Cloudflare, Redis, or PostgreSQL
  • Experience with GitLab, CI/CD pipelines, or Infrastructure as Code
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The Company
HQ: Berlin
2,308 Employees
Year Founded: 2008

What We Do

At AUTODOC, our vision is to become the leading tech ecosystem in the automotive industry, seamlessly connecting all facets of the automotive aftermarket. Founded in Berlin in 2008, AUTODOC has developed into one of the most exciting e-commerce companies in Europe in a remarkably short period. Today, we are the leading online retailer for vehicle spare parts and accessories in Europe. With a team of over 5,000 employees from more than 50 nations, we’re growing fast and transforming rapidly. From logistics and customer service to product, tech, and data—AUTODOC is powered by a highly international, agile workforce that drives digitalisation and operational excellence at every level. Join us as we build the future of automotive e-commerce. Catch the ride with AUTODOC.

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