Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data-centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public-sector organisations
We’re now looking for an Infrastructure Support Engineer (Linux) who can directly support key client workloads, carry out platform maintenance, upgrades and changes while monitoring systems, key metrics, triaging alerts and resolve incidents to maintain service availability. This engineer will also have the opportunity to contribute to the build and scaling of our internal operations and service desk functions.
Fully Remote (Business Hours, occasional OOH and on call as needed)
Responsibilities:
- Manage day-to-day Infrastructure operations (monitoring, alert handling, maintenance). Nvidia \ GPU workload experience essential.
- Coordinate with internal and external partners to ensure SLAs are met (Data Centre, Infrastructure Support, RMAs, Platform upgrades etc.)
- Provide technical expertise and contribute to the build out and configuration of our internal observability platform.
- Create and improve documentation around key operational activities.
- Identify and drive improvements in performance, stability, and security.
Required experience:
- Previous experience within infrastructure operations & platform maintenance.
- Direct exposure to running Nvidia / GPU workloads in production.
- Comfortable collaborating with internal and external stakeholders.
- Own the responsibilities of 3rd party suppliers.
Why Join Era4:
You’ll be joining a mission-driven start-up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next-generation company operates at scale.
Diversity & Inclusion:
Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Previous experience within infrastructure operations & platform maintenance
- Direct exposure to running Nvidia / GPU workloads in production
- Comfortable collaborating with internal and external stakeholders
- Own the responsibilities of 3rd party suppliers
What We Do
Carbon3.ai is building the UK’s sovereign AI platform – secure, sustainable, and designed for real-world impact. AI growth demands are creating new challenges and compute power requirements are outpacing supply. At Carbon3.ai, we’re not just providing infrastructure, we’re building the foundations to overcome these challenges. We are an energy business transforming into the UK’s sovereign choice for AI. Vertically integrated from soil to software transforming legacy industrial sites into renewable powered AI data hubs. Designed, owned, and operated by Carbon3.ai, all infrastructure and data processing are located within the UK and fully subject to UK jurisdiction and regulatory oversight. We generate our own off-grid renewable power, providing low-cost, sustainable energy comparable to Nordic levels, making AI workloads both affordable and sustainable. We own 50+ sites across the UK and are rapidly scaling them into AI data centres, enabling high-density, low-latency, sovereign AI deployment at national scale. Whether you're training models, deploying intelligent agents, or building industry-specific solutions, Carbon3.ai accelerates your journey from concept to production. Backed by strategic partnerships with leading brands and robust investment, we’re building the infrastructure to power the UK’s most ambitious AI innovation – ensuring British enterprises can access world-class AI capabilities securely and sustainably.
