Infrastructure Specialist

End Date

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Flexible Working Options

Job Description Summary

Job Description

• Experience: 3-7 years
  Location: Hyderabad
  Job Type: Full Time
   

• You will typically be expected to:

• Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support
• Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely
• Contribute to technical design and implementation decisions, recognising trade-offs across resilience, security, operability, performance, and cost
• Improve automation, documentation, standards, and operational practices to reduce toil and improve platform consistency
• Support and guide other engineers through collaboration, knowledge sharing, pairing, and review of engineering work

• You will work closely with Product, Security, Architecture, Service, and SRE colleagues to deliver changes that are reliable, supportable, and compliant. You will also contribute during incidents, upgrades, and recovery activities, helping to restore service quickly and capture improvements that strengthen the platform over time.

  This role is well suited to an engineer with strong OpenShift and Kubernetes experience who enjoys solving operational and engineering problems, improving platform reliability, and helping teams adopt cloud-native services safely. It offers the opportunity to make a visible contribution to a strategic platform that supports critical banking services, while continuing to grow technical depth, judgement, and influence within the engineering community.

  If you are motivated by platform engineering, automation, resilience, and secure service delivery—and want to take ownership of meaningful engineering outcomes in a complex environment—this role offers a strong opportunity to contribute and grow.

  Day‑to‑Day Activities

  As an OpenShift Engineer your day-to-day work combines hands-on platform engineering, operational support, technical problem solving, and continuous improvement. Typical activities include:

• Platform Engineering and Delivery
  • Build, configure, test, and improve OpenShift platform capabilities, automation, and supporting tooling.
  • Deliver engineering changes through defined standards and controls, with appropriate validation, rollback planning, and operational readiness.
  • Contribute to platform design decisions and implementation approaches for networking, security, observability, resilience, and lifecycle management.
• Operations and Support
  • Investigate incidents, defects, and performance issues, using logs, metrics, traces, and other evidence to identify and resolve causes.
  • Support upgrades, patching, capacity planning, and recovery activities to maintain platform stability and service continuity.
  • Help improve runbooks, support documentation, alerting, and operational processes to make support more effective and repeatable.
• Automation and Continuous Improvement
  • Use infrastructure as code, scripting, and CI/CD practices to improve consistency, reduce manual effort, and strengthen platform reliability.
  • Identify opportunities to simplify engineering workflows, remove repetitive tasks, and improve the developer experience for platform consumers.
• Risk, Control, and Engineering Quality
  • Apply engineering standards for security, resilience, auditability, and change control, ensuring changes are supportable and compliant.
  • Raise risks, issues, and dependencies clearly, and contribute to practical remediation and service improvement plans.
• Collaboration and Team Contribution
  • Work effectively within a squad and across engineering disciplines, contributing to planning, estimation, design discussions, and reviews.
  • Share knowledge with peers and support less experienced engineers through collaboration, documentation, and constructive feedback.

• This role combines practical platform delivery with continuous improvement, requiring strong technical capability, dependable execution, and a willingness to take ownership of engineering outcomes that improve service resilience and operability.

  Essential Skills & Experience
• OpenShift and Kubernetes Engineering
  • Strong practical experience building, operating, and supporting OpenShift or Kubernetes platforms in production environments.
  • Good understanding of cluster architecture, networking, ingress, storage, platform security, operators, and workload lifecycle.
• Engineering Delivery and Ownership
  • Able to deliver complex technical work with a good degree of independence, owning tasks through design, implementation, testing, and support.
  • Applies sound judgement when balancing resilience, operability, security, performance, and delivery needs.
• Automation and Infrastructure as Code
  • Experience using automation and infrastructure as code tools such as Ansible, Terraform, scripting, Git-based workflows, and CI/CD pipelines.
  • Focus on repeatability, consistency, and reducing operational toil through engineering improvements.
• Operational Support and Problem Solving
  • Experience investigating incidents, defects, and performance issues in production, with a structured approach to diagnosis and remediation.
  • Working knowledge of observability practices including monitoring, logging, alerting, dashboards, and operational runbooks.
• Security, Risk, and Control Awareness
  • Strong awareness of secure engineering practices including access control, certificate and secret handling, patching, auditability, and change control.
  • Comfortable working within governance, risk, and compliance expectations typical of a regulated environment.
• Collaboration and Communication
  • Able to work effectively with engineers, service teams, security, architecture, and product stakeholders.
  • Communicates clearly, shares knowledge openly, and contributes constructively to reviews, planning, and technical discussions.
• Agile Delivery and Team Working
  • Experience working in Agile delivery environments, contributing to planning, estimation, prioritisation, and incremental delivery.
  • Comfortable using Jira or similar tooling to manage work, track dependencies, and maintain clear acceptance criteria.
• Desirable Skills & Experience
• Hybrid or Private Cloud Experience
  • Experience supporting OpenShift or Kubernetes across private cloud, hybrid cloud, or multi-environment estates.
• Advanced Platform Tooling
  • Exposure to service mesh, policy enforcement, GitOps, advanced ingress patterns, platform observability, or developer self-service tooling.
• Reliability and Resilience Practices
  • Awareness of SRE practices such as service level objectives, resilience testing, progressive delivery, and failure scenario planning.
• Vendor and Ecosystem Experience
  • Experience working with strategic vendors or enterprise support teams to troubleshoot issues, assess product capabilities, or support upgrades.
• Coaching and Knowledge Sharing
  • Experience supporting less experienced engineers through pairing, documentation, review, and practical guidance.