Infrastructure Solutions Architect 5 – ServiceNow

Posted 2 Days Ago
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Lansing, MI, USA
In-Office
Senior level
Information Technology
The Role
Architect and govern ServiceNow platform solutions aligned with enterprise strategy. Lead solution design, integrations, governance, upgrades, performance optimization, security, compliance, and roadmap planning. Provide technical guidance to developers, administrators, and project teams while translating business requirements into scalable technical solutions. The role requires extensive ServiceNow experience across ITSM, ITOM, ITAM, CMDB, CSDM, APIs, and workflow automation.
Summary Generated by Built In
Company Description

  • StarTekk’s adoption of Digital Transformation is to accelerate organizational growth, increase efficiencies and help Star Workforce achieve focused business goals. The Employee will help our organization to identify and bridge the gap that exists in the business by analyzing the data, scale and support digital transformation initiatives.

Job Description

We are seeking an experienced ServiceNow Platform Solutions Architect to support the architecture, design, governance, and strategic direction of the ServiceNow platform.

The ideal candidate will have strong experience with ServiceNow CMDB, foundational services, enterprise integrations, platform governance, and solution architecture.

Key Responsibilities

  • Architect ServiceNow platform solutions aligned with enterprise strategic goals.
  • Lead technical solution design, platform governance, and best practices.
  • Design and support integrations with enterprise applications and services.
  • Provide technical guidance to developers, system administrators, and project teams.
  • Support platform upgrades, performance optimization, and roadmap planning.
  • Ensure solutions meet security, compliance, and operational requirements.
  • Collaborate with stakeholders to translate business requirements into technical solutions.

Qualifications

  • Bachelor's degree in IT, Computer Science, or a related field.
  • 5+ years of ServiceNow platform experience.
  • 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
  • Strong experience with:
    • ServiceNow ITSM
    • ServiceNow ITOM
    • ServiceNow ITAM
    • CMDB and CSDM
    • Enterprise Integrations and APIs
    • Workflow Automation
  • ServiceNow Certified Systems Administrator (CSA) certification.
  • Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications:

  • ServiceNow Certified Technical Architect (CTA) or equivalent.
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow Implementation Specialist certifications in CMDB, ITSM, ITOM, and ITAM.
  • ITIL Foundation V3 or higher certification.

Skills Required

  • Bachelor's degree in IT, Computer Science, or a related field
  • 5+ years of ServiceNow platform experience
  • 5+ years of experience architecting and implementing enterprise ServiceNow solutions
  • Experience with ServiceNow ITSM
  • Experience with ServiceNow ITOM
  • Experience with ServiceNow ITAM
  • Experience with CMDB and CSDM
  • Experience with enterprise integrations and APIs
  • Experience with workflow automation
  • ServiceNow Certified Systems Administrator certification
  • Excellent communication, leadership, and problem-solving skills
  • ServiceNow Certified Technical Architect or equivalent
  • ServiceNow Certified Application Developer certification
  • ServiceNow Implementation Specialist certifications in CMDB, ITSM, ITOM, and ITAM
  • ITIL Foundation V3 or higher certification
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The Company
Dallas, TX
23 Employees
Year Founded: 2013

What We Do

StarTekk puts the power back in your hands & lets you seek out your concepts and ideas to make it a reallity the way you want. With our seasoned and brilliant workforce, we serve business from the inside. Partnering with client teams, we solve problems, implement initiatives and help drive change through all levels of business over the nation.

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