Purpose of the Role
We are seeking a highly skilled and motivated Solution Architect / Service Delivery Manager to lead and develop infrastructure services across Network, Public Cloud, and Capacity domains.
This role combines technical architecture, service ownership, and project coordination, ensuring high-quality service delivery while supporting ongoing transformation initiatives across India and Asia.
Key Responsibilities
Solution Architecture & Design
- Design and develop infrastructure solutions covering:
- Network services (WAN, LAN/WiFi, SD-WAN, connectivity)
- Public cloud platforms (Azure, AWS)
- Capacity and hybrid infrastructure
- Ensure scalability, security, and cost-efficiency of solutions
- Contribute to infrastructure strategy, standards, and roadmaps
Service Delivery Management
- Own end-to-end delivery of infrastructure services in assigned scope
- Ensure service quality, performance, and continuous improvement
- Act as the primary interface between business, IT, and service providers
- Manage SLAs, KPIs, and vendor performance
Project Coordination (India & Asia)
- Coordinate and lead infrastructure-related projects in the region
- Ensure alignment with global architecture and governance
- Collaborate with regional and global stakeholders
- Track progress, risks, and dependencies
Vendor & Stakeholder Management
- Manage technical collaboration with partners and suppliers
- Drive accountability, cost optimization, and service improvements
- Work closely with internal teams, including cloud, network, and security
Operational Excellence
- Ensure infrastructure stability, security, and compliance
- Support lifecycle management and capacity planning
- Drive automation, standardization, and modernization initiatives
Experience & Qualifications
- Bachelor’s degree in IT, Computer Science, or related field
- 8+ years of experience in IT infrastructure (network and/or cloud)
- Proven experience in:
- Solution architecture
- Service delivery management
- Infrastructure projects
- Strong understanding of:
- Networking (WAN, LAN, firewalls, VPN)
- Public cloud (Azure and/or AWS)
- Hybrid infrastructure environments
Skills & Competencies
- Strong leadership and coordination skills
- Excellent stakeholder communication (global environment)
- Ability to balance strategic thinking with hands-on execution
- Problem-solving mindset with a focus on continuous improvement
- Experience working with global delivery and vendor models
What We Offer
- Opportunity to work in a global infrastructure transformation program
- Exposure to modern cloud and hybrid technologies
- Collaborative international environment
- High-impact role with strong ownership
Key areas:
- Infrastructure architecture (network + cloud)
- Service delivery ownership
- Project coordination across Asia
- Vendor and stakeholder management
We expect:
- Strong experience in infrastructure, networking, and/or cloud
- Proven track record in service delivery and/or architecture roles
- Ability to manage projects and stakeholders in a global setup
Skills Required
- Bachelor's degree in IT, Computer Science, or related field
- 8+ years of experience in IT infrastructure (network and/or cloud)
- Proven experience in solution architecture
- Proven experience in service delivery management
- Proven experience in infrastructure projects
- Strong understanding of networking (WAN, LAN, firewalls, VPN)
- Strong understanding of public cloud (Azure and/or AWS)
- Strong understanding of hybrid infrastructure environments
- Strong leadership and coordination skills
- Excellent stakeholder communication in a global environment
- Experience working with global delivery and vendor models
What We Do
Valmet is the leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. We aim to become the global champion in serving our customers. Valmet's strong technology offering includes pulp mills, tissue, board and paper production lines, as well as power plants for bioenergy production. Our advanced services and automation solutions improve the reliability and performance of our customers' processes and enhance the effective utilization of raw materials and energy. Valmet's net sales in 2019 were approximately EUR 3.5 billion. Our more than 13,000 professionals around the world work close to our customers and are committed to moving our customers' performance forward - every day. Valmet's head office is in Espoo, Finland and its shares are listed on the Nasdaq Helsinki.
