Infrastructure Services Manager

Posted 2 Days Ago
Be an Early Applicant
Oklahoma City, OK, USA
In-Office
Expert/Leader
Fintech • Software • Financial Services
The Role
Lead datacenter administration team to deliver reliable infrastructure services, enforce IT/change management policies, manage technology lifecycles, oversee vendor relationships, recruit and train staff, and maintain disaster recovery and business continuity plans.
Summary Generated by Built In

We are seeking an experienced technology leader to lead MidFirst Bank’s Infrastructure Services datacenter administration team and support related business functions. This role oversees the delivery of reliable, effective technology solutions that support daily bank operations and advance strategic objectives. The person in this position will partner with teams across the organization, promote adherence to MidFirst’s Change Management practices, and help drive continuity, efficiency, and long-range planning for infrastructure operations. This position is a full-time, in-office role.

Key Responsibilities

  • Team leadership and management of MidFirst’s Infrastructure Services administration staff and supporting business functions.
  • Develop, implement, and enforce IT policies that support departmental operations across the company.
  • Promote adherence to MidFirst’s Change Management practices.
  • Manage technology life cycles, including planned upgrades and replacements.
  • Serve as the after-hours Infrastructure Operations escalation supervisor.
  • Deliver technology solutions that support daily bank operations and strategic business goals.
  • Collaborate with departments across the company to understand and address business needs.
  • Monitor technology trends and recommend investments that improve efficiency, reduce costs, and align with company goals.
  • Recruit, develop, and train skilled technology staff in partnership with Human Resources.
  • Maintain vendor and third-party relationships, keep contracts current, regularly review cost maintenance strategies, and budget maintenance.
  • Develop, maintain, and execute disaster recovery and contingency plans to support business continuity.

Required Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent combination of education and related experience may be considered in place of a degree.
  • Strong written and verbal communication skills for both technical and non-technical audiences.
  • 10+ years’ experience related specifically to System/Network Administration.
  • Minimum 5 years of experience managing teams responsible for LAN/WAN operations, technical services, and software deployment.
  • Experience in LAN/WAN and multi-platform environments, including Windows Server 2016 / 2019 / 2022 / 2025, VMware 8.x or later, Microsoft 365 administration, Active Directory, and enterprise storage and backup systems.

Preferred Qualifications

  • Experience leading virtualization migration/upgrade projects is preferred.
  • Banking industry experience is preferred but not required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Information Systems or equivalent experience
  • Strong written and verbal communication skills for technical and non-technical audiences
  • 10+ years experience related to System/Network Administration
  • Minimum 5 years managing teams responsible for LAN/WAN operations, technical services, and software deployment
  • Experience with LAN/WAN and multi-platform environments
  • Experience with Windows Server 2016 / 2019 / 2022 / 2025
  • Experience with VMware 8.x or later
  • Microsoft 365 administration experience
  • Active Directory administration experience
  • Enterprise storage and backup systems experience
  • Experience leading virtualization migration/upgrade projects
  • Banking industry experience

MidFirst Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.

  • Healthcare Strength Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
  • Retirement Support A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
  • Leave & Time Off Breadth Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.

MidFirst Bank Insights

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The Company
2,197 Employees
Year Founded: 1982

What We Do

MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.

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