Overview
Citi’s technology team is growing at lightning speed, and we’re looking for talented technologists to help build the future of global banking. Our
teams are creating innovations used across the globe – we’re changing the way people bank and how the world does business. Citi’s
technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail
businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing
innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join
an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi’s unmatched
globality and vast expertise.
The position is for GFT Sector Platform support team, which provides infrastructure support functionality to all GFT businesses in a 24x7
follow-the-sun support model. The hardware platforms comprise a multitude of vendors including IBM, Dell and HP and operating systems
including RedHat6/7/8 and AIX 7.x Seeking motivated technical professionals who specialize in providing services to clients on hardware and
software components for Unix servers. Activities include operation and maintenance of Unix operating systems, clustering, High Availability,
storage and backup solutions. These servers are installed with middleware applications, various database technologies and high availability
solutions. The post holder will be primarily focused on performing analytical, investigative and operational functions on client systems for the
Unix platform.
Responsibilities:
• SME/Unix System administrators responsible for providing L3 Unix support for GFT Unix infrastructure
• Provide technical tier-3 Production Support Management for large complex infrastructure
• Proactively monitor overall production support, resolving risks and issues and initiating corrective action plans as appropriate
• Ensure processes are clearly documented
Provide regular communication to management and stakeholders of production support status for your infrastructure, including
risks, issues and mitigations
• Analyze complex problems/situations and to propose simple solutions
• Communicate complex technical issues to business users in a language they understand
• Manage a workload which is subject to changing priorities and demands
• Create and maintain a knowledge base to ensure that knowledge transfer takes place within the team
• Engineering solutions and participation in projects implementation
• Implementation of Enterprise infrastructure tools
• Reduction of faults, root cause analysis
• External data center services vendor management
Qualifications:
• At least 5 years of experience in Unix/Linux SME role
• Highly technical and problem solving skills in Linux environment
• Knowledge of HP, Dell, IBM, VCS, VMWare VMs, VXVM and VVR hardware up to enterprise level
• Prior experience in large scale enterprise infrastructure support, re-engineering, performance fine tuning and cost
• Experience in Infrastructure Support Group in a high availability/mission critical environment
Experience in managing communications across business and technology stakeholders at varying levels across a medium to
large scale enterprise;
• Analytic and methodical approach to problem solving
• Ability to remain calm and objective in a high-pressure environment
• Must have strong self-management and be ready to use own initiative
• Perfect communication, influencing and organizational skills are a must
Demonstrate accountability, leadership, independent initiatives and willingness to lead and work with teams across multiple
locations and time zones
• Strong team player skills
• Flexible and being able to manage time effectively
Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal
supervision
• Fluent English.
Skillset :
• Strong knowledge in RHEL6/RHEL7/RHEL8
• Good knowledge in Veritas Cluster / Oracle ASM / GPFS
• IT Experience : At least 5 Years
Education:
Bachelor’s/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Infrastructure------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- At least 5 years of experience in Unix/Linux SME role
- Strong knowledge in RHEL6/RHEL7/RHEL8
- Experience with AIX 7.x
- Highly technical and problem solving skills in Linux environment
- Knowledge of HP, Dell, IBM enterprise hardware
- Knowledge of Veritas Cluster (VCS), VxVM and VVR
- Good knowledge in Veritas Cluster / Oracle ASM / GPFS
- Experience with VMware (VMs)
- Prior experience in large scale enterprise infrastructure support, re-engineering, performance tuning
- Experience in high availability / mission critical environments
- Experience managing communications across business and technology stakeholders
- Analytic and methodical approach to problem solving
- Ability to remain calm and objective in high-pressure environments
- Strong self-management, initiative, leadership and ability to work across multiple locations/time zones
- Excellent communication, influencing and organizational skills; fluent English
- Bachelor's/University degree or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
