Fidelity will not provide immigration sponsorship for this position.
Job Description:The Role
We are seeking an Infrastructure Reliability Engineer to join our Compute management team. In this role, you will collaborate with senior technology professionals, peers across operations teams, and represent Compute Operations during incident calls. As a key member of the Reliability and Operations team, you will continuously evaluate opportunities for automation, improve observability, promote DevOps and EngOps practices, and ensure the stability and security of our environment.
- Manage and administer Windows, Linux and Virtualization operating systems.
- Oversee hypervisors and hardware infrastructure.
- Drive automation and observability initiatives and promote DevOps/EngOps work.
- Ensure security compliance and execute patching activities.
- Maintain environment stability and support critical server operations.
- Participate in incident management and change execution.
- Contribute to operational KPIs and metrics.
- Collaborate with global teams and vendors to resolve issues and implement solutions.
- Communicate effectively with engineering, operations leaders, and partners.
The Expertise and Skills You Bring
- 5 plus years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
- Strong knowledge of Windows OS and/or Linux (RedHat / Ubuntu)
- Disk storage management expertise, SAN/NAS/CAS infrastructure is a significant plus.
- Experience with virtualization technologies (VMWare or OLVM)
- On-call coverage and incident management experience
- Troubleshooting skills for OS, hardware, and performance issues
- Scripting and AI proficiency
- Experience of working with enterprise-level customers and application teams
- Windows, VMware, and OLVM (Oracle Logical Volume Manager) experience is highly desirable.
- Strong understanding of Agile methodology and IT Service Management
- Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMWare, OpenStack, HP, Dell
- Ability to identify gaps and drive process improvements.
- Collaboration with vendors (Redhat, HP, Dell, IBM) for root cause analysis and solution implementation
The Team
As an Infrastructure Reliability Engineer within Fidelity’s Enterprise Infrastructure and Operations team, you will function as the primary requirements and delivery support personnel for our compute platforms. You will collaborate closely with engineering and architecture teams to support solution design and implementation of high-quality automation for our Engineering and Operations teams.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- 5 or more years of IT experience, focused on server and storage infrastructure
- Strong knowledge of Windows and/or Linux, including Red Hat or Ubuntu
- Disk storage management experience, including SAN, NAS, or CAS infrastructure
- Experience with virtualization technologies such as VMware or OLVM
- On-call coverage and incident management experience
- Troubleshooting experience with operating systems, hardware, and performance issues
- Scripting and AI proficiency
- Experience working with enterprise customers and application teams
- Windows, VMware, and OLVM experience
- Strong understanding of Agile methodology and IT Service Management
- Knowledge of Linux, AIX, Windows, VMware, OpenStack, HP, and Dell infrastructure technologies
- Ability to identify gaps and drive process improvements
- Experience collaborating with Red Hat, HP, Dell, or IBM vendors on root cause analysis and solution implementation
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Retirement Support — Retirement contributions and benefits are frequently highlighted as a strong part of the total rewards package. Employer retirement support is seen as materially enhancing overall compensation.
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Strong & Reliable Incentives — Profit sharing and bonuses are commonly described as valuable additions to pay. These incentives help the total compensation feel more competitive even when base salaries are viewed as moderate.
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Healthcare Strength — Health coverage is often called out as a positive aspect of the benefits package. Access to solid healthcare benefits contributes to satisfaction with total compensation.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
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