About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Overview:
The Database SQM Infra Test Delivery Lead holds distinct responsibilities for ensuring the quality of infrastructure-related database initiatives and changes, including patching, upgrades, integrations, certifications, and emergency fixes.
Responsible for Infrastructure Test Strategy for Infra Changes and Projects
The lead is responsible for general project management elements like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure Engineering & Operations projects
Primary expectation is to manage program demand intake, quality delivery, test planning, schedules, risks and issues, incident analysis.
Accountable to deliver estimate efforts, track financials, hold monthly meetings with Infra leadership and address failed changes incidents and identify do better opportunities.
Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization
Provide feedback to stakeholders on Qualiweety Roadmap, including automation opportunities
Influence and communicate effectively with both technical & non-technical audiences
Contribute to increasing automated testing capabilities to ensure success of infrastructure database projects or system changes
Roles & Responsibilities
Provide technical leadership and expertise within the infrastructure field to deliver quality programs and projects in-house and on-shore for Infrastructure database products and tools.
Responsible for Infrastructure test delivery for Database infrastructure changes and projects leveraging test automation and collaborating with application testers and IT leaders
Responsible for building and maintaining productive working relationship like planning, execution, monitoring, testing, and project closure to embed quality delivery for infrastructure management & Operations projects
Analyze Database change schedules working with Engineering partners to drive test strategies and plan for developing testing coverage and scenarios.
Lead and manage quality delivery of Database change to avoid business impact, including handling incidents, defect, issues to resolution.
Accountable to drive quality efficiencies and effectiveness using automated solutions for Database changes, testing life cycle and change process optimization applying the ITIL process methodology and tools like ServiceNow
Responsible for defining Infra Test Delivery strategy, approach and execution for change requests.
Be accountable for the test coordination and mentor Infra Test Delivery Team and participate in interviews, induction, and training
Ensuring that the application teams adhere to the principles, guidelines and best practices of the Infra Test Delivery strategy as defined.
Build and maintain quality standards and ensure application teams deliver quality testing to validate infra changes by utilizing technical automated test assets and discipline.
Lead and manage Infra Test Delivery activities such as understanding infra change impacts, prep test plans, perform test execution, deliver test results metrics to key stakeholders
Accountable for performing root cause analysis for continuous change quality improvement to drive production stability in the infrastructure test delivery programs.
Be an escalation point for project and change deliver, issue and risk management and stakeholder communications
Serve as a team lead and plan required talent, capacity and growth to build a robust motivated delivery team
Excellent analytical and troubleshooting skills using the big picture understanding of core Infrastructure components and architecture
Lead the coordinate testing with the application teams and Infra change team during infrastructure changes and provide support throughout the resolution
Collaborate and present program status weekly and monthly cadence with Infrastructure leadership partners and executives
Required Knowledge
Familiar with Automated Testing Types, Environments, Frameworks (Linear,Modular,Data-Driven..etc)
Solid understanding and some experience in various testing discipline concepts: functional testing, regression testing, smoke testing, non-functional requirement testing, and smoke testing
Test lifecycle experience in delivering high quality infrastructure changes with minimal impacts to applications (test planning, test scenario build, test execution, defect/issue management and test health metrics and status reporting)
Test management experience including soliciting requirements, producing test strategy, effort estimation and test schedules.
Good understanding of Computer Systems Architecture and Data Center Services and Operations.
Infrastructure Administration, Automation Concepts, Diagnostics and Troubleshooting.
COTS Products LifeCycle, Patching, Upgrades and Deployment into Environments (Dev/Test/UAT/Prod).
Concepts and Tools of Infrastructure Servers Virtualization, Middleware (Web Servers) ,Storage
Management(NAS/SAN), Database Management (RDBMS/SQL,NOSQL), and Network LAN/WAN.
Monitoring, Alerting, and Scheduling Tools and Services (Control-M,Pandora,Splunk,Grafana..etc).
Service Levels Agreements (SLAs),Service Levels Objectives (SLOs),Service Level Indicators(SLIs).
Application of ITIL Service Management Concepts and Tools such as ServiceNow(Incident, Problem, Change, Release, CMDB…etc.)
Familiarity of Agile Methodology Scrum/Kanban and project tracking tools like Azure Devops and Jira
Excel, PowerPoint, SharePoint, Service Now, Jira
Required Skills
Good understanding of Database Patching, Upgrades, Security fixes, APIs, Integration, Protocols & Frameworks
Familiarity with Database technologies such as : MS SQL, , Hadoop, Oracle/Exadata and DB2
Automation skillset: Python Programming, Unix Shell scripting, Selenium and Java.
Personal Qualifications & Skills
Bachelor's degree in information technology or related field, 12+ Years Experience in Infrastructure change testing life cycle/Software Testing LifeCycle
Related Certifications in areas of Computer Infrastructure, Testing, and Project Management.
Provide leadership , build and maintaining relationships with Stakeholders.
Ability to organize and prioritize work and tasks under pressure.
Strong troubleshooting mindset and inquisitive mind sets
Ability to handle conflict effectively.
Able to communicate with all levels of management and peers within the organization, written and verbal.
Flexible with the ability to and work under pressure, work based on the infrastructure change schedule and weekends
Proactive, strong-minded, quick thinker and assertive.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Pune Office
The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.
Skills Required
- Familiarity with automated testing types, environments, and frameworks (linear, modular, data-driven)
- Experience with testing disciplines: functional, regression, smoke, and non-functional testing
- Test lifecycle experience delivering infrastructure changes (planning, scenario build, execution, defect management, metrics)
- Test management experience producing test strategy, effort estimation and test schedules
- Understanding of computer systems architecture and data center services and operations
- Infrastructure administration, automation concepts, diagnostics and troubleshooting
- COTS product lifecycle, patching, upgrades and deployment across environments (Dev/Test/UAT/Prod)
- Knowledge of infrastructure components: server virtualization, middleware/web servers, storage management (NAS/SAN), networking (LAN/WAN)
- Experience with database management technologies (RDBMS/SQL, NoSQL) and database change activities
- Familiarity with monitoring, alerting, and scheduling tools (Control-M, Pandora, Splunk, Grafana)
- Application of ITIL service management concepts and tools such as ServiceNow (Incident, Problem, Change, Release, CMDB)
- Familiarity with Agile methodologies (Scrum/Kanban) and project tracking tools like Azure DevOps and Jira
- Skills in database patching, upgrades, security fixes, APIs, integrations and related protocols
- Familiarity with database platforms: MS SQL, Hadoop, Oracle/Exadata, DB2
- Automation skillset: Python programming, Unix shell scripting, Selenium, Java
- Bachelor's degree in information technology or related field and 12+ years of relevant experience
- Related certifications in infrastructure, testing, or project management
- Strong leadership, stakeholder communication, prioritization, troubleshooting and ability to work under pressure (including weekends)
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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