35 hours per week - Monday to Friday
Hybrid working from Skipton Head OfficeSalary:£40,975 Per AnnumClosing Date:Sun, 25 May 2025
Skipton’s IT department plays a critical role in organisational success, provides the backbone to our business and provides the springboard for innovation. We are united in building, supporting and maintaining the key technologies across the organisation to ensure the wider business has a reliable and modern platform for growth. We are currently seeking a Infrastructure Operations Specialist to join our on premises infrastructure team, the ideal candidate will have good knowledge of platform protocols, security and have hands on experience working with platform technologies.
Who Are We?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Skipton’s IT department offers an agile, empowering and supportive working environment equipping IT colleagues with the tools they need to grow, innovate and advance the function. We are a team of problem solvers with a passion for continuous improvement.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
What Will You Be Doing?
As an IT Infrastructure Engineer, you will be part of the team responsible for the operation of our on-premises IT services while working in an Agile environment.
You will have a solid understanding of network support services to provide third-line support for the network infrastructure and assist in implementing new technologies. The role involves optimising infrastructure components, working with various teams to define requirements, and implementing security measures to protect IT assets.
- Platform Design and Implementation: Assist with the design, implementation, and management of on premises platform infrastructure alongside platform architects, including SAN, VMWare and Server & Cluster Operating Systems amongst others. Participate in the planning and execution of platform upgrades and expansions.
- Platform Maintenance and Troubleshooting: Monitor platform performance and troubleshoot issues. Help to resolve complex platform problems involving the supported technologies. Perform regular maintenance and updates to platform infrastructure and software. Lead with developing and implementing of disaster recovery planning.
- Security Management: Be actively involved in implementation and management of platform & infrastructure security measures, including firewalls and anti virus systems. Ensure compliance with security policies and procedures.
What Do We Need From You?
To succeed in this role you will need the following skills and experience:
- Platform Protocols: Understand protocols like SAN, Fibre Channel, TCP/IP, Ethenet.
- Platform Security: Knowledge of platforms, knowledge of on premises operations.
- Infrastructure Technologies: Understanding of Azure, Virtualisation, Operating Systems and resilient technologies.
- Adaptable to working in an agile environment adapt to organisational change and committed to continuous learning.
- Exhibits key behaviours of bravery, curiosity, accountability, and collaboration.
What’s In It For You?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Matching employer pension contribution (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid & electric car
- A commitment to training and development.
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
- We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
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What We Do
Not just another building society. Not just another job.
Imagine how good it would feel to help someone choose the mortgage they’ll use to buy their first home. Or the account they’ll use to save for it. We’ve been helping people make big financial decisions since 1853. It’s why over a million customers trust us as a good place for their money, and why our colleagues say we’re a good place to work.
The Bailey (our head office)
The Bailey is the vibrant hub where you’ll find all our central functions. We’re always looking for new talent because we love hearing new ideas. You can choose from a variety of roles that range from marketing and IT, through to audit, risk, products, digital and more – or maybe you’ll join our lively contact centre team. We’re based in Skipton, just a short train ride from Bradford and Leeds, we’re a stone’s throw from the A65 and have some cracking views of the Yorkshire Dales.
Our network of UK branches
Our branch colleagues are the face of Skipton Building Society. They’re relationship-builders, team workers, great talkers and they’re brilliant at listening too. Everything they do is designed to help customers make the best financial decisions, whether that’s choosing the right kind of savings account or having a full financial review.
The Skipton culture
Happy colleagues mean happy customers. So, when we recruit, we don’t just think about what’s in it for us, we think about what’s in it for you. It’s one of the reasons we’ve been recognised as one of The Times Best Companies to Work for the last 6 years.
Mind, body and spirit
With our colleagues’ support, we’ve created a culture that promotes diversity and inclusion. We understand the rich diversity in our Society, and how harnessing that diversity through effective inclusive practice has profound benefits for individuals, teams and the Society it self. This includes a progressive approach to personal well-being.
