Infrastructure Operations Program/Project Manager - Contingent

Public Trust Eligibility Required

This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. 

About Aretum 

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. 

Job Summary

Aretum is seeking a highly skilled and motivated Infrastructure Operations Program/Project Manager to join our team. As the Infrastructure Operations Program/Project Manager at Aretum, you will be responsible for leading and managing our client's infrastructure operations needs to include planning, coordination, and compliance.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements.

Responsibilities 

• Serve as the Government’s primary point of accountability for infrastructure operations and modernization initiatives.
• Oversee daily operations of data centers, servers, storage, directory services, back-up/recovery, and endpoint infrastructure.
• Manage cross-functional teams of government staff, contractors, and vendors delivering enterprise IT services.
• Develop and maintain operational plans, schedules, and reports aligned with ITIL and project management best practices.
• Ensure infrastructure services meet or exceed SLAs, KPIs, and operational readiness requirements.
• Lead incident, problem, and change management processes to ensure system reliability and continuity of operations.
• Coordinate modernization projects, including cloud migrations (IaaS, PaaS) and automation adoption (e.g., Ansible, Terraform, SCCM).
• Manage operational risk, contingency planning, and disaster recovery exercises to maintain compliance with agency continuity and cybersecurity policies.
• Collaborate with acquisition and technical teams to define infrastructure requirements, evaluate vendors, and support procurement activities.
• Provide executive-level briefings and performance reports to federal leadership on program health, risk, and strategic alignment.
• Ensure compliance with federal cybersecurity and IT governance frameworks including NIST SP 800-53, TIC 3.0, Zero Trust, FISMA, FedRAMP.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Project Management Professional (PMP) certification from PMI or a project management degree from an accredited institution.
• Minimum 10 years of experience managing enterprise IT infrastructure operations or large-scale technical programs.
• At least 5 years supporting federal agency operations or contracts.
• Proven success leading operations spanning data centers, virtualization, directory services, and endpoint management.
• Demonstrated experience in hybrid infrastructure environments (on-premises and cloud).
• Hands-on familiarity with automation and DevSecOps tools such as Ansible, Terraform, or SCCM.
• Strong knowledge of incident, change, and problem management process under ITIL frameworks.
• Experience in Agile project implementation and team management.
• Experience managing SLAs, KPIs, and quality metrics for performance-based federal contracts.
• Direct experience managing technical staff and subcontractors under complex multi-task environments.
• Proficiency in developing executive dashboards and operational reports summarizing risk, performance, and service health.
• Exceptional leadership, communication, and analytical skills, with the ability to brief and advise senior federal executives.

Preferred Qualifications

• Master’s degree (may substitute for up to 3 years of experience).
• ITIL v4 Foundations certification (Highly Desired).
• AWS Certified SysOps Administrator – Associate or Microsoft Certified: Azure Administrator Associate.
• CompTIA Server+ or Security+ certification.
• Experience with cloud automation, infrastructure modernization, or Zero Trust implementation initiatives.
• Strong background in capacity planning, resource optimization, and service improvement strategies.

Travel Requirements

Travel to client locations is required for this position and may vary based on project needs.

EEO Statement

Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. 

As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. 

We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. 

If you require reasonable accommodation during the hiring process due to a disability, please contact [email protected] for assistance. 

Equal Opportunity Employer/Veterans/Disabled 

U.S. Work Authorization 

Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. 

• Health Care Plan (Medical, Dental & Vision)  
• Retirement Plan (401k) 
• Life Insurance (Basic, Voluntary & AD&D)  
• Paid Time Off 
• Family Leave (Maternity, Paternity)  
• Short Term & Long-Term Disability  
• Training & Development