We are looking for an experienced Infrastructure Operations Engineer to support global cloud and on-premise infrastructure operations. The role involves L2/L3 operational support across Azure, AWS, VMware, containers, backup platforms, and infrastructure automation while ensuring reliability, security, compliance, and operational excellence in a global follow-the-sun environment.
Mandarin speaking capability is mandatory for stakeholder communication and regional support.
RequirementsRUN (Operational Support)
- Execute day-to-day infrastructure operations across cloud and on-premise environments
- Manage Azure, AWS, VMware, and datacenter infrastructure platforms
- Perform OS patching, lifecycle management, hardening, and vulnerability remediation
- Support WAF, cloud firewalls, load balancers, backup, and disaster recovery operations
- Manage Docker/Kubernetes platforms and infrastructure automation activities
- Participate in incident management, RCA preparation, and remediation tracking
- Execute infrastructure changes with risk assessment, rollback planning, and validation
- Monitor infrastructure alerts, stability, and operational continuity
- Maintain infrastructure documentation, CMDB updates, and operational standards
- Participate in global follow-the-sun support handovers
- Work closely with cloud engineering, observability, automation, and ServiceNow teams
- Support automation, orchestration, Infrastructure-as-Code, and CI/CD initiatives
- Collaborate on platform templates, standards, and operational improvements
- Ensure compliance with infrastructure governance and security standards
- Support audit readiness, cloud cost governance, and lifecycle management
- Follow enterprise architecture and operational best practices
BenefitsRequirements
- Bachelor’s Degree in IT, Computer Science, Engineering, or related field
- Hands-on experience in Azure, AWS, VMware, and infrastructure operations
- Strong knowledge of Windows/Linux administration, backup, storage, and virtualization
- Experience with Docker, Kubernetes, Terraform, Ansible, PowerShell, Bash, or Python
- Understanding of networking, WAF, firewall, and load balancing concepts
- Experience working in global 24x7 or follow-the-sun environments preferred
- Strong documentation and communication skills
- Fluent English communication skills
- Mandarin speaking is mandatory
- Azure Associate
- AWS Associate
- VMware VCP
- Terraform Associate
- Kubernetes Certification (CKA/CKAD)
Skills Required
- Bachelor's Degree in IT, Computer Science, Engineering, or related field
- Hands-on experience with Azure
- Hands-on experience with AWS
- Hands-on experience with VMware
- Windows and Linux administration experience
- Experience with backup, storage, and virtualization platforms
- Experience with Docker and Kubernetes
- Experience with Infrastructure-as-Code tools such as Terraform
- Experience with configuration/automation tools such as Ansible
- Scripting experience: PowerShell, Bash, or Python
- Understanding of networking, WAF, cloud firewalls, and load balancers
- Experience in incident management, RCA, and remediation tracking
- Experience working in global 24x7 or follow-the-sun support (preferred)
- Strong documentation and communication skills
- Fluent English communication skills
- Mandarin speaking capability (mandatory)
- Preferred certifications: Azure Associate, AWS Associate, VMware VCP, Terraform Associate, CKA/CKAD
What We Do
Two95 International Inc., is a global technology firm specializing in enterprise solutions that evolves over BPM, Mobility, Cloud, Analytics, E-commerce & Social Business. Our client base includes several Fortune 500 and mid-market companies across industries and varying geographies. With vast knowledge and knowhow of 20 years in the IT field, we have been chosen as INC500 fastest growing company in North America in 2013. With the accolade of being ranked 11th in Human Resources by INC500, we have also been nominated as the 3rd fastest growing company in South Jersey by SJBM. We are ranked among the Top 20 IT Companies in New Jersey based on the year-on-year growth for the last 3 years. With a seasoned team of highly qualified personnel, our offices are located in New Jersey, Canada and India.
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