Infrastructure Operations Coordinator

Posted 5 Days Ago
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Hyderabad, Telangana, IND
Hybrid
Entry level
Automotive • Retail • Software
The Role
Coordinates infrastructure and cloud operations across technical, data-center, customer-facing, and commercial teams. Manages project planning, scheduling, migration tracking, reporting, infrastructure spend, supplier relationships, hardware lifecycle, licensing compliance, procurement, invoicing, and project administration in Jira Service Management.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
 
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
 
 

Purpose of the role 

The role holder coordinates infrastructure and cloud operational activity, acting as the administrative and commercial hub between infrastructure teams, data-centre operations and customer-facing stakeholders. They own the processes that keep infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance under control, while supporting other project work. 

Scope 

  • Coordination of infrastructure and cloud operational activity across infrastructure teams, data-centre operations and customer-facing stakeholders. 

  • Ownership of the processes governing infrastructure spend, supplier relationships, hardware lifecycle and licensing compliance. 

  • Support for customer project activities. 

  • Project administration in JSM for Infrastructure and Cloud Operations 

Key responsibilities 

  • Coordinate project activity, planning, scheduling, execution, and outcome reporting with relevant teams and stakeholders. 

  • Track migration and transformation projects, monitoring progress and commitments against delivery timelines. 

Skills, knowledge & experience 

Essential 

  • Experience in IT infrastructure or cloud operations administration/coordination. 

  • Familiarity with Jira Service Management (JSM) or equivalent ITSM tooling. 

  • Experience with procurement, PO coding and invoicing processes. 

  • Working knowledge of commercial reporting 

  • Strong organisational and communication skills, coordinating across technical, customer-facing and commercial teams, and across time zones with UK-based colleagues. 

Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
 
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
 
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
 
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
 
We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply.
 
"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity." 

Skills Required

  • Experience in IT infrastructure or cloud operations administration or coordination
  • Familiarity with Jira Service Management or equivalent ITSM tooling
  • Experience with procurement, purchase order coding, and invoicing processes
  • Working knowledge of commercial reporting
  • Strong organizational and communication skills across technical, customer-facing, and commercial teams
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The Company
HQ: Hungerford
2,035 Employees

What We Do

As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com

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