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Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead and grow infrastructure engineering teams to automate operations, improve MTTR, manage middleware messaging (MQ, Kafka, Solace), ensure backups and recovery, drive availability initiatives, enforce controls with risk/compliance, and partner with stakeholders to optimize capacity, costs, and incident response across business-critical, latency-sensitive applications.
Summary Generated by Built In
About this role:
Wells Fargo is seeking an Infrastructure Engineering Senior Manager in Technology to support the Infrastructure Operations and Reliability team. Learn more about career areas and business divisions at wellsfargojobs.com
This role directly supports:
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$139,000.00 - $239,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
12 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Wells Fargo is seeking an Infrastructure Engineering Senior Manager in Technology to support the Infrastructure Operations and Reliability team. Learn more about career areas and business divisions at wellsfargojobs.com
This role directly supports:
- Automation of operational tasks to reduce manual intervention, thereby improving Mean Time to Recovery (MTTR) and ensuring adherence to Service Level Agreements (SLAs).
- Determine appropriate strategy and actions of technology operations team to meet deliverables
- Implementation of Operations Automation capabilities that reduce human error, enforce consistency, and accelerate incident response across a growing and diverse LOB footprint.
- Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Information Technology Systems Operations
- Manage the operational outcomes of key IT services delivered by middleware messaging integration - MQ, Solace, KAFKA
- Engage and influence stakeholders, internal partners and peers
- Identify and recommend opportunities for technology operations process improvement and development
- Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client-facing and internal applications consumed by the Business
- Drive key strategic initiatives associated with infrastructure availability
- Manage backups, recovery and ensure recovery includes periodic tests to ensure business continuity
- Work with IT risk management, compliance and all lines of defense, including Audit, to ensure platform risks are proactively managed
- Institute controls in partnership with Operation Risks to ensure risk management is sustainable
- Manage the costs, demand and resource capacity for the team resources, leveraging external resources as needed
- Determine appropriate strategy and actions of information technology systems operations messaging (integration) team to meet deliverables
- 6+ years of Infrastructure Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
- 6+ years of Middleware Messaging (Integration) application experience (IBM MQ, KAFKA)
- 5+ years working closely with Middleware Integration engineers, application architects, application development teams, and infrastructure hosting teams
- 5+ years of Unix/Linux operating system administration with shell scripting proficiency
- 5+ of leadership in issue resolution at scale and across the stack of technology - transport, session, presentation, and application layers
- 5+ years experience in technology operations and/or engineering
- 5+ years of accomplishment in meeting or exceeding metrics/quotas/KPIs and receiving positive customer feedback.
- 3+ years of scripting and task automation (Python, JSON, YAML)
- 3+ years of Ansible playbook development
- 6+ years of network, compute, database infrastructure, IT operations
- Understanding of the software life cycle and implementation process
- Experience with ServiceNow/JIRA or similar customer and issue tracking system
- Excellent communication skills and the ability to present complex technical issues clearly and concisely to a general audience
- Strong problem-solving skills with a focus on managing business outcomes through collaboration with multiple internal and external parties.
- Ability to manage numerous projects and activities simultaneously, ensuring the correct priorities are assigned and initiatives are completed within resource constraints.
- Strong analytical skills with high attention to detail and accuracy
- Effective in a non-hierarchical culture of collaboration, transparency, safety, trust
- Proven knowledge of standard concepts, practices, and procedures within the relevant business function (e.g., ITS)
- Understanding and knowledge of various internal roles (both business and technology) and how they interact with their product
- Advanced knowledge of technical/business environment and problem determination strategies
- REST API development
- GIT usage, CICD build/pipeline management
- 300 S Brevard, Charlotte, North Carolina 28202
- 401 Las Colinas Blvd W, Irving, Texas 75039
- 550 S 4th St. Minneapolis, Minnesota 55415
- 800 S Jordan Creek Pkwy, West Des Moines, Iowa 50266
- 2600 S Price Road Chandler, Arizona 85286
- Full time telecommuting is not an option for this position
- This position offers a hybrid work schedule
- Relocation assistance in not available for this position
- This position is not eligible for visa sponsorship
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$139,000.00 - $239,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
12 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 6+ years of Infrastructure Engineering experience
- 3+ years of management or leadership experience
- 6+ years of Middleware Messaging (Integration) application experience (IBM MQ, KAFKA)
- 5+ years working closely with Middleware Integration engineers, application architects, application development teams, and infrastructure hosting teams
- 5+ years of Unix/Linux operating system administration with shell scripting proficiency
- 5+ of leadership in issue resolution at scale and across the stack of technology - transport, session, presentation, and application layers
- 5+ years experience in technology operations and/or engineering
- 5+ years of accomplishment in meeting or exceeding metrics/quotas/KPIs and receiving positive customer feedback
- 3+ years of scripting and task automation (Python, JSON, YAML)
- 3+ years of Ansible playbook development
- 6+ years of network, compute, database infrastructure, IT operations
- Understanding of the software life cycle and implementation process
- Experience with ServiceNow/JIRA or similar customer and issue tracking system
- Excellent communication skills and ability to present complex technical issues clearly
- Strong problem-solving skills focused on managing business outcomes through collaboration
- Ability to manage numerous projects and activities simultaneously and prioritize
- Strong analytical skills with high attention to detail and accuracy
- Effective in a non-hierarchical culture of collaboration, transparency, safety, trust
- Proven knowledge of standard concepts, practices, and procedures within ITS or relevant business function
- Understanding and knowledge of various internal roles (business and technology) and interactions with product
- Advanced knowledge of technical/business environment and problem determination strategies
- REST API development
- GIT usage, CI/CD build/pipeline management
Wells Fargo Compensation & Benefits Highlights
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Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
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Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
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Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
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The Company
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
