Infrastructure Engineering Advisor - HIH – Evernorth

Reposted 8 Days Ago
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Hyderabad, Telangana
In-Office
Mid level
Healthtech • Insurance
The Role
The role involves collaborating with various Ops Readiness stakeholders, influencing ITSM practices, and mentoring employees while ensuring effective implementation of enterprise strategies.
Summary Generated by Built In

This enterprise role will establish channels for collaboration with Ops Readiness stakeholders within the Enterprise including, but not limited to: Operations Leadership, Application Delivery Teams, Operations Teams, Monitoring, SRE, Product Owners, Scrum Masters, Agile Leadership, etc. You will interface with and influence Enterprise ITSM practices such as Event Management, Incident Management, Release Management, Risk Mitigation, Problem Management, Change Management, Config Management and Escalation Procedures, ensuring harmonization with Ops Readiness Best Practices and overall effectiveness of these practices. 

The Evernorth℠Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions – this includes technology\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical. 

This is a hands-on position with visibility to the highest levels of Evernorth℠ management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development technique. 
 

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Top Skills

Agile
Change Management
Config Management
Event Management
Incident Management
Itsm
Problem Management
Release Management
Risk Mitigation
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The Company
HQ: Bloomfield, CT
74,000 Employees

What We Do

At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind.

As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable.

Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.

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