The Role
The Infrastructure Engineer is responsible for maintaining secure and reliable IT infrastructure, including servers and networks, while supporting educational technology needs and leading a team.
Summary Generated by Built In
CampusWorks is seeking an Infrastructure Engineer to deliver secure, reliable, and scalable technology solutions for higher education client institutions. The Infrastructure Engineer supports the design, maintenance, and optimization of network, server, and desktop environments—providing essential hands-on technical expertise and strong collaboration skills. This position offers exposure to a wide range of technologies, including server OS management, virtualization, scripting, and classroom technology systems, while operating in a supportive, growth-oriented environment.
Responsibilities
- Administer and maintain mission-critical Windows and Linux servers in virtualized (VMware, Hyper-V) and cloud (Azure, AWS) environments
- Develop and maintain scripts (PowerShell, Bash, or Python) to automate tasks, improve system performance, and streamline operational workflows
- Configure, deploy, and support Windows and macOS desktop systems, ensuring optimal performance and consistent user experiences
- Troubleshoot endpoint, connectivity, and authentication issues by analyzing logs, configuration data, and network traffic
- Collaborate with network engineers to monitor and maintain connectivity, resolving LAN/WAN/Wi-Fi issues as they arise
- Support AV systems and classroom technology, ensuring seamless integration of instructional and collaboration tools for campus environments
- Participate in user access and permissions management, maintaining secure, compliant data access for managed services clients
- Monitor systems using tools such as ConnectWise, SolarWinds, or similar platforms; identify issues and escalate complex problems to senior team members when necessary
- Follow security best practices in all system and network configurations, applying updates and patches in compliance with FERPA, GLBA, and institutional standards
- Assist with periodic security audits, documenting findings and corrective actions to maintain compliance
- Maintain detailed and accurate infrastructure documentation, including system configurations, troubleshooting procedures, and setup processes
- Provide day-to-day leadership, coaching, and performance management for the Network Administrator and two Desktop Technicians, fostering collaboration and accountability across the team
- Ensure consistent service delivery, prioritization of tasks, and professional development for team members
- Support administrative and operational tasks such as inventory management, vendor coordination, and IT reporting
- Demonstrate strong soft skills, including communication, teamwork, organization, and adaptability in a client-focused environment
- Occasional travel to client sites, as needed
Qualifications & Requirements
- Hands-on experience administering Windows and Linux server environments
- Expertise with virtual machines (VMware, Hyper-V) and scripting (PowerShell, Bash, or Python)
- Strong proficiency in Windows and macOS desktop configuration, deployment, and support
- Working knowledge of networking, AV systems, and classroom technology
- Experience with Active Directory Services and Azure User Management, including AD administration, group policy, RBAC, OUs, and security groups
- Experience supporting Microsoft 365 and Exchange environments
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders
- Proven ability to lead and develop team members, fostering a culture of collaboration and continuous improvement
- Strong organizational and leadership skills to manage priorities, resources, and administrative functions effectively
- Demonstrated ability to collaborate effectively across departments to align infrastructure solutions with business objectives
- Commitment to continuous learning and staying current with emerging technologies
- Associate’s degree in a related field or equivalent professional experience
- Minimum 3 years of experience in a technical IT role, including team leadership or supervisory experience
Preferred Qualifications
- Bachelor’s degree in a related field
- Experience within a managed services environment
- Experience working in higher education
- Experience supporting AV and classroom technologies
- Relevant certifications such as Microsoft 365, VMware VCP, Azure Fundamentals, Veeam VMCE or equivalent experience with multi-vendor environments
What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential
Friendly Note to External Agencies:
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.
CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Notice to all Applicants:
Please click on the links below for more information on these important topics:
- Know Your Rights: Workplace Discrimination is Illegal
- Employee Polygraph Protection Act
- Your Employee Rights Under the Family and Medical Leave Act (FMLA)
- E-Verify Participation
- Right to Work
Top Skills
Active Directory
AWS
Azure
Bash
Exchange
Hyper-V
Linux
macOS
Microsoft 365
Powershell
Python
VMware
Windows
Windows Server
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The Company
What We Do
Since our inception in 1999, CampusWorks has become a trusted partner of countless colleges and universities across the United States and Canada. We serve higher education exclusively, so we have a deep understanding of and appreciation for your institution's mission, vision, and values as well as the business and technical challenges you’re facing. Since we are not associated with any hardware or software vendors, institutions know they can count on us to listen to their needs, provide unbiased insights into their organizational challenges, and develop tailored solutions with their best interests in mind.
Our professional services team is comprised of senior-level technical and functional experts who have the experience and skill to take on your toughest challenges. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academic Services—to remove obstacles standing in the way of success. We pride ourselves on the collaborative partnerships we form with our clients, and we value the opportunity to work alongside your team to implement change, achieve transformational results, and ensure lasting success.
Dedicated exclusively to higher education, CampusWorks’ capabilities include:
- Academic services
- Accreditation and compliance
- Assessments
- Business process optimization
- Cybersecurity
- Enterprise resource planning (ERP) support
- IT leadership
- Network and infrastructure services
- Project management
- Shared services and collaborative services
- Staff augmentation
- Strategic planning
Learn more at campusworksinc.com
