Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement.
Overview:
We are seeking an experienced Windows Systems Engineer to join our infrastructure team. This role is responsible for the administration, support, maintenance, and continuous improvement of a multi-technology infrastructure environment. The ideal candidate will have strong expertise in Windows Server, Active Directory, and enterprise server hardware, along with the ability to support a broad range of infrastructure technologies in a hands-on capacity.
As part of a small infrastructure team, this individual will play a key role in maintaining system stability, security, performance, and availability while supporting day-to-day operations, project initiatives, and technology upgrades.
Responsibilities:
- Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams
- Follows reference models, blueprints and playbooks to ensure the design is compliant
- Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
- Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards
- Develops software solutions to address manual and repeatable work or inefficient processes
- Supports an inclusive and healthy working environment
Required Qualifications:
- 5+ years of experience administering Windows Server environments in an enterprise setting
- Strong experience with: Microsoft Windows Server, Active Directory, Group Policy, DNS and DHCP, Enterprise server hardware
- Experience supporting VMware virtualization platforms
- Provide on-call rotational support, including off-hours support, during weeknights, Saturdays, and Sundays and on holidays as required
Desired Qualifications:
- Experience with enterprise backup technologies, preferably Veritas NetBackup
- Experience supporting SAN or enterprise storage solutions, preferably EMC storage platforms
- Experience supporting Atlassian Jira administration
- Experience with PowerShell scripting and automation
- Experience with monitoring and infrastructure management tools
- Familiarity with networking concepts including TCP/IP, VLANs, routing, and firewalls
- Experience supporting small to mid-sized enterprise infrastructure environments
- Microsoft, VMware, or related infrastructure certifications
- Self-motivated and able to work independently
- Comfortable supporting a broad range of technologies in a lean team environment
- Strong customer service mindset and commitment to operational excellence
Skills:
- Analytical Thinking
- Application Development
- Automation
- Production Support
- Risk Management
- Adaptability
- Architecture
- DevOps Practices
- Solution Delivery Process
- Solution Design
- Business Acumen
- Innovative Thinking
- Project Management
- Stakeholder Management
- Technical Strategy Development
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- 5+ years administering Windows Server environments in an enterprise setting
- Strong experience with Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, and enterprise server hardware
- Experience supporting VMware virtualization platforms
- Availability for rotational on-call support, including weeknights, Saturdays, Sundays, and holidays
- Experience with enterprise backup technologies, preferably Veritas NetBackup
- Experience supporting SAN or enterprise storage solutions, preferably EMC storage platforms
- Experience supporting Atlassian Jira administration
- Experience with PowerShell scripting and automation
- Experience with monitoring and infrastructure management tools
- Familiarity with TCP/IP, VLANs, routing, and firewalls
- Experience supporting small to mid-sized enterprise infrastructure environments
- Microsoft, VMware, or related infrastructure certifications
- Ability to work independently and support a broad range of technologies in a lean team environment
- Strong customer service mindset and commitment to operational excellence
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
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Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
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Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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