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Job SummaryThis role is responsible for supporting day-to-day operations, troubleshooting performance issues, managing database and infrastructure activities, and ensuring the stability, availability, and efficiency of Teradata-based systems. The ideal candidate will have strong analytical and problem-solving skills, a solid understanding of Teradata architecture, and experience in database support and platform administration.Responsibilities include:
• Participate in the design, development, and implementation of end-to-end Infrastructure solutions and blueprints as part of a cross-functional team with defined service targets and cost models.
• Provide technical depth in the installation, configuration, administration, operations, and support of Teradata platform technologies within the area of responsibility.
• Ensure integration, stability, security, and operational viability of Infrastructure products and Teradata platform services.
• Support Teradata upgrades, patches, migrations, backup, recovery, disaster recovery, and business continuity activities.
• Coordinate with onshore and offshore teams to drive Infrastructure builds, support platform operations, and resolve issues in a timely manner.
• Support day-to-day operational activities for Teradata environments, including monitoring system health, availability, capacity, and performance metrics.
• Troubleshoot and resolve database, application, and infrastructure issues, performing root cause analysis and implementing corrective actions where appropriate.
• Work with DevOps and Automation Engineering teams to support Infrastructure automation initiatives and maintain existing automation solutions to improve provisioning and operational efficiency.
• Participate in the development of Operational Readiness documentation, runbooks, procedures, and support materials as part of a cross-functional team
• Design and build pilot solutions utilizing new technologies and implement new product features and platform enhancements.
• Identify and escalate risks, performance bottlenecks, and operational concerns that may impact platform availability or service levels.
• Participate in Level 3 support, on-call rotations, and incident management activities for the technology area.
Required Job Qualifications:
* Bachelors Degree and 2 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
* Infrastructure Automation
* Operations Management
* ITIL v3
* IT standards, procedures, policies
* Ability to simplify & standardize complex concepts / processes
* Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
* Oral & written communications
* Problem solving / analytical skills, tools and techniques
* Supplier management
* Ability to prioritize and make trade-off decisions
* Drive cross functional execution
* Adaptability and ability to introduce / manage change
* Teamwork and collaboration
* Organized and detail oriented
* Analytical and problem solving skills
Preferred Job Qualifications:
- Bachelor’s Degree (Computer Science, MIS, or related degrees).
- Teradata Database Administration (DBA) Foundational Level
LI - AZ1
LI - REMOTE
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Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.
Base Pay Range$69,800.00 - $125,900.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- Bachelor's degree and 2 years of Information Technology or relevant experience
- Technical certification and/or college courses and 4 years of Information Technology experience
- 6 years of Information Technology experience
- Infrastructure automation experience
- Operations management experience
- ITIL v3 knowledge
- Knowledge of IT standards, procedures, and policies
- Ability to simplify and standardize complex concepts and processes
- Understanding of business priorities, industry trends, and markets
- Oral and written communication skills
- Problem-solving and analytical skills
- Supplier management experience
- Ability to prioritize and make trade-off decisions
- Ability to drive cross-functional execution
- Adaptability and ability to introduce and manage change
- Teamwork and collaboration skills
- Organizational and detail-oriented skills
- Bachelor's degree in Computer Science, Management Information Systems, or a related field
- Teradata Database Administration Foundational Level certification or knowledge
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
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Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
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Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
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Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
