Infrastructure Engineer
Convera is looking for a forward-thinking technical leader who can build and lead a team of network engineers who could transform current network platforms (WAN, LAN, Wireless) into modern day architecture using industry leading technologies and be future ready.
The role requires great understanding & knowledge on Routing & Switching, MPLS, IPSec, Wireless, cloud based SD-WAN solution, SD-LAN, FWs, Load Balancers and other related network technologies.
Responsibilities:
• Accountable for direction, strategy, and implementation of the overall Enterprise Network Infrastructure Architecture
• Coordinate strategies & participate in technology selection activities and work with the appropriate business and IT stakeholders to ensure the long-term network infrastructure technology plan
• Technical SPOC for enterprise-wide network infrastructure technology
• Define principles/standards for infrastructure which includes Cloud, Remote office locations
• Lead & participate in vendor evaluation and selection of network technology solution
• Design and deploy company LANs, WANs, and wireless networks, including firewalls, routers, switches, UPSs, and other hardware.
• Oversee new and existing equipment, hardware, and software upgrades
• Achieve operational efficiency by proactive monitoring, issue resolution & root cause analysis
• Execute, support and improve Business Continuity Plan
• Responsible for Network, Firewalls, ISP management, Site reliability
• Reporting network status to key stakeholders
• Partner with other IT teams to achieve business excellence
ABOUT IDEAL CANDIDATE
Minimum Qualifications:
• Experienced in Cloud-based architecture and deployments, particularly with AWS
• Experienced in implementing and managing enterprise WAN, LAN & Wireless networks
• Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, VPN and SDWAN.
• Expert level knowledge in products like, Palo Alto FW, Palo Alto SD-WAN, Aurba wireless, Cisco switches
• Works closely with Cyber Security leader to develop and execute continuous improvement plans
• Proven technical leader and would be able to lead a team
• Strong oral and written communications with excellent teamwork and interpersonal skills
• Collaborative working style to be able to partner with IT stakeholders across organization and Influence technology decisions
Preferred Qualifications:
• Experience in supporting cloud based contact center implementation
• Strong Understanding Architecture Principles, Patterns, Guidelines, Architecture Standards, Technology trends, emerging technologies, Enterprise Architecture processes like Design Reviews, Architecture Review Boards
• Experience leading multiple projects including experience managing team efforts, processes, and technologies throughout project full-life cycles
• Great attention to detail and follow through on tasks
• Innovative and Self Motivated
• Ability to work well under pressure with tight deadlines
• Vendor management
• Skilled communicator with ability to present technical topics to senior leadership
About Convera
- Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction.
- Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
- Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.
- As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
- We offer an abundance of competitive perks and benefits including:
- Competitive salary
- Opportunity to earn an annual bonus
- Great career growth and development opportunities in a global organization
- A flexible approach to work
#LI-KP1
Skills Required
- Experience with cloud-based architecture and deployments, particularly AWS
- Experience implementing and managing enterprise WAN, LAN, and wireless networks
- Technical knowledge of network hardware, protocols, and Internet standards
- Knowledge of routers, Layer 2/3 switches, firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, VPN, and SD-WAN
- Expert-level knowledge of Palo Alto firewalls, Palo Alto SD-WAN, Aruba wireless, and Cisco switches
- Ability to collaborate with cybersecurity leadership on continuous improvement plans
- Proven technical leadership and ability to lead a team
- Strong oral and written communication, teamwork, and interpersonal skills
- Ability to collaborate with IT stakeholders and influence technology decisions
- Experience supporting cloud-based contact center implementation
- Understanding of architecture principles, patterns, guidelines, standards, technology trends, design reviews, and architecture review boards
- Experience leading multiple projects and managing team efforts, processes, and technologies through full project life cycles
- Attention to detail and follow-through
- Innovative and self-motivated approach
- Ability to work under pressure with tight deadlines
- Vendor management experience
- Ability to present technical topics to senior leadership
Convera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Convera and has not been reviewed or approved by Convera.
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Leave & Time Off Breadth — Time off includes flexible PTO, additional wellness days, and paid volunteer time through a global program. These elements provide multiple avenues for rest and purpose‑driven leave.
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Healthcare Strength — Health coverage spans medical, dental, and vision for employees and families, supported by an Employee Assistance Program. Ongoing program updates aim to add value and consistency across regions.
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Retirement Support — Retirement or pension programs are part of the package, with indications of a 401(k) match in the U.S. These elements support long‑term financial security.
Convera Insights
What We Do
Convera is one of the largest non-bank, B2B cross-border payments companies in the world. We bring people, technology, and commerce together to help companies of all sizes navigate the future of global commerce. More than 30,000 customers, including small business owners, enterprise treasurers, educational institutions, and financial institutions, rely on our services to manage international payments and minimize currency risk.
