As an Infrastructure Engineer III at JPMorganChase within the Commercial & Investment Bank Payments Technology team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
Job responsibilities
- Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications
- Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Resolves most nuances and determines appropriate escalation path
- Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
- Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
- Accountable for making significant decisions for a project consisting of multiple technologies and applications
- Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.
- Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
- Hands-on experience in DevOps, with a strong focus on Jenkins, Kubernetes, and SDLC pipelines.
- Proven experience in deployment architecture and cloud best practices.
- Working knowledge of Linux systems (preferably RHEL), including strong command-line skills for day-to-day engineering and troubleshooting.
- Experience with managing EOL components and driving process improvements.
- Proficient in Git branch management and infrastructure security. Knowledge of setting up and managing Kafka and Elasticsearch, including their resiliency.
- Experience with Helm for Kubernetes package management.
- Experience with monitoring and observability tools like Grafana, Dynatrace, Splunk, DataDog, etc
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Experience in financial services or a related industry.
- Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud).
- Strong communication and collaboration skills
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 3+ years of applied infrastructure engineering experience
- Hands-on DevOps experience with Jenkins, Kubernetes, and SDLC pipelines
- Experience with deployment architecture and cloud best practices
- Working knowledge of Linux systems, preferably RHEL, with strong command-line skills
- Experience managing end-of-life components and driving process improvements
- Proficiency in Git branch management and infrastructure security
- Knowledge of setting up and managing resilient Kafka and Elasticsearch environments
- Experience with Helm for Kubernetes package management
- Experience with monitoring and observability tools such as Grafana, Dynatrace, Splunk, or Datadog
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and align outcomes with resiliency, security, and auditability expectations
- Experience in financial services or a related industry
- Cloud platform certification, such as AWS, Azure, or Google Cloud
- Strong communication and collaboration skills
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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