As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you will collaborate with the network infrastructure team to design and scale the ULH network, solve complex problems, and grow your career in a supportive, innovative environment. -135 characters including spaces
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
- Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence
- Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
- Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Working knowledge of fiber-optic transmission principles and optical transport fundamentals.
- Strong hands-on troubleshooting across optical Layer 1 and IP Layer 3 (as applicable).
- Deep understanding of fiber characteristics, optics/modules, DWDM/OTN, wavelength planning/assignment, and optical amplification.
- Proficient with standard optical test/turn-up methods and tools (e.g., OTDR, BERT).
- CCNA (or equivalent) with good knowledge of routing/switching fundamentals.
- Familiarity with network security fundamentals relevant to operating production networks
- Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Deep knowledge of one specific infrastructure technology and scripting languages
- Ability to multitask and swiftly transition between different types of issues.
- Passion for learning new technologies and driving innovative solutions.
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 5+ years of applied infrastructure engineering experience
- Working knowledge of fiber-optic transmission principles and optical transport fundamentals
- Hands-on troubleshooting across optical Layer 1 and IP Layer 3
- Deep understanding of fiber characteristics, optics and modules, DWDM/OTN, wavelength planning and assignment, and optical amplification
- Proficiency with optical test and turn-up methods and tools, including OTDR and BERT
- CCNA or equivalent, with routing and switching knowledge
- Familiarity with network security fundamentals for production networks
- Deep knowledge in at least one infrastructure engineering area, such as hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, or performance assessment
- Experience using enterprise-authorized AI capabilities for infrastructure engineering workflows
- Ability to validate AI-assisted recommendations before implementation and ensure resiliency, security, and auditability
- Deep knowledge of one specific infrastructure technology and scripting languages
- Ability to multitask and transition swiftly between different types of issues
- Passion for learning new technologies and driving innovative solutions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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