With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.
Job responsibilities
- Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
- Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
- Carries out day to day work assignments with some guidance and within documented parameters
- Escalates issues to appropriate leaders
- Develops considerations for upstream/downstream data and systems or technical implications
- Provide production support for critical market data platforms, ensuring stability, performance, and availability.
- Implement production changes and deliver timely resolution to production issues, including clear root-cause ownership and follow-through.
- Develop tools and automation to improve production support processes, monitoring, and overall stability of the market data infrastructure.
- Communicate and interact efficiently with lines of business during issues or outages, providing clear status, impact, and recovery updates.
- Collaborate with team members to resolve problems and deliver project tasks and troubleshooting efforts.
- Liaise with plan/build teams to ensure a smooth transition from project delivery to business-as-usual support for new products and processes.
- Work with vendors to help drive technical strategy, improve service, and resolve recurring or systemic issues.
- Provide advice on and adhere to operational and technical standards, best practices, processes, and procedures.
- Work cross-functionally and across geographies to meet overall goals.
- Develop and manage key relationships across the firm and with industry/business community contacts to help shape direction and adopt best practices.
- Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
Experience with cloud technologies with the ability to operate in and migrate across public cloud, AWS.
- Experience of supporting IT Infrastructures
- Knowledge of and hands-on experience of market data technologies (installation and support of) used by trading applications, including:
LSEG RMDS and EEDs, DACS, Bloomberg BPIPE and MFA, Solace, ITRS Geneos - Knowledge of market data feeds and trading content (previous experience with direct exchange connectivity is an advantage.
- Experience in Programming/scripting: Shell, Python, Perl, SQL
- Experience in Networking: IP (TCP/UDP/MCAST) and familiarity with switch/routing topologies
Experience in Operating systems: Linux (RedHat) system administration
Skills Required
- Proficient knowledge of hardware, networking terminology, databases, and storage engineering
- Experience with cloud technologies and ability to operate in and migrate across public cloud, AWS
- Experience supporting IT infrastructures
- Hands-on experience installing and supporting market data technologies: LSEG RMDS, EEDs, DACS, Bloomberg BPIPE and MFA, Solace, ITRS Geneos
- Knowledge of market data feeds and trading content; direct exchange connectivity experience is an advantage
- Programming/scripting experience: Shell, Python, Perl, SQL
- Networking experience: IP (TCP/UDP/MCAST) and familiarity with switch/routing topologies
- Operating systems: Linux (RedHat) system administration
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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