Infrastructure Engineer - Cloud Platforms

Job Description
As a member of our Infrastructure Engineering team, your endless curiosity about technology will help you propel innovation and your career. Y ou will leverage your expertise in software, applications, and technical processes to enhance the infrastructure engineering discipline. You will apply your technical knowledge and problem-solving skills across various applications of moderate scope, ensuring efficient and effective solutions . You'll help develop functional goals and priorities that align with our overall strategy. You'll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.
The JPMC Web Team is responsible for providing product binaries, platforms for deploying web infrastructure, robust monitoring capabilities, operational support services for both on-premises and cloud solutions for all the leading Applications and Web Servers across UNIX and Windows (Distributed) platforms for multiple lines of business giving the successful candidate an opportunity to broaden not only their technical skills but also knowledge of the businesses that combine to make up JPMorgan. The Web product offerings enable greater automation, security and stability within the web middleware product space. The team works in conjunction with other technology towers and LOBs to ensure that Web products are deployed around a set of standards and best practices that is integrated with the enterprise infrastructure. We are looking for a Infrastructure Engineer who has exposure to Web technologies and automation toolset.
Job Responsibilities

• Apply technical expertise and problem-solving methodologies to projects of moderate scope, focusing on infrastructure engineering for improving data and systems at scale.
• Drive workstreams or projects involving one or more infrastructure technologies, including daily support activities
• Diagnose and implement changes to resolve issues, modernize technology processes, and ensure end-to-end monitoring of applications.
• Execute creative solutions for design, development, and technical troubleshooting, considering upstream/downstream data and systems implications and advising on mitigation actions.
• Collect and analyze monitoring data in test and production environments, create dashboards, and ensure system reliability, performance, and security.
• Escalate issues appropriately with detailed technical write-up
• Partner with application and infrastructure teams to identify and remediate capacity risks.
• Demonstrate flexibility and a willingness to quickly learn and adapt to new technologies as needed.

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree in Computer Science or related disciplines with minimum 3+ years of applied experience
• Knowledge of infrastructure engineering areas such as Operating systems (Linux/Windows), networking terminology and protocols, databases, deployment practices and automation.
• Proficiency in scripting and automation languages (Python, PowerShell, Ansible, Terraform) for infrastructure as code (IaC) and operational efficiency.
• Experience with observability and monitoring tools (Grafana, Dynatrace, Datadog, Splunk) for effective alerting and analytics.
• Experience in designing and implementing comprehensive monitoring dashboards using Splunk or Dynatrace with effective production support.
• Experience with AWS cloud, including migration and optimization for cost efficiency and performance.
• Knowledge and hands-on experience with tools such as Jira, Confluence, ServiceNow and Agile methodologies.
• Ability to execute implementation plans for high-performance, fault-tolerant systems within complex environments.
• Strong communication skills, both verbal and written, with the ability to drive meetings and knowledge-sharing sessions.

Preferred Qualifications, Capabilities, and Skills

• Hands-on experience and certifications in AWS, Azure, GCP, or other cloud environments.
• Experience utilizing Terraform or other infrastructure-as-code technologies for cloud resource management.
• Implementation of CI/CD pipelines, code reviews using GitHub, and process automation with Python and scripting.
• Familiarity with modern front-end technologies and experience in designing, developing, and implementing software solutions.
• Knowledge of observability tools and SRE best practices to monitor and optimize cloud operations.
• Strong drive to expand infrastructure engineering knowledge across emerging technologies and domains.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans