Infrastructure Engineer - Cloud Admin

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

NOTE: This role is hybrid and requires 3 days a week onsite in either our Phoenix, AZ corporate office OR Las Vegas DataCenter.

JOB SUMMARY

We are seeking a skilled and experienced Infrastructure Engineer - Cloud Admin to join our IT Operations team. In this role, will be responsible for the day-to-day management and maintenance of our organization's cloud infrastructure, including virtual machines, storage systems, and networking across Google Cloud and Microsoft Azure. You will play a key role in ensuring the stability, performance, and security of our cloud environment. The ideal candidate possesses a strong understanding of various cloud technologies, proficiency in scripting languages for automation, and a proactive approach to problem-solving.

RESPONSIBILITIES / JOB DUTIES

• Cloud Platform Administration (Google Cloud & Azure):
  • Install, configure, and maintain virtual machines, storage, and networking across Google Cloud and Microsoft Azure.
  • Perform cloud administration tasks, including user management, system updates and patching, backup and recovery, and performance tuning.
  • Troubleshoot cloud-related issues and escalate complex problems to senior engineers.
  • Deployment pipeline management, SRE, Github

• Network Management:
  • Manage and maintain network devices within cloud environments, including virtual routers, switches, firewalls, and VPNs.
  • Monitor network performance and troubleshoot network connectivity issues between cloud and on-premises environments.
  • Implement and maintain network security measures.

• Storage Administration:
  • Manage and maintain cloud storage systems (e.g., Google Cloud Storage, Azure Blob Storage, Azure Files).
  • Monitor storage capacity and performance, and ensure data integrity and availability.

• Security Management:
  • Implement and maintain secure configurations for cloud resources.
  • Monitor cloud security logs and respond to security incidents.

• System Monitoring :
  • Utilize cloud-native monitoring tools and other infrastructure monitoring tools to monitor the health and performance of cloud systems.
  • Respond to alerts and notifications, and escalate issues as needed.

• Automation:
  • Develop and maintain scripts (e.g., Terraform, PowerShell, Bash, Python) to automate administrative tasks and processes within cloud platforms.
  • Implement automation solutions to improve operational efficiency and reduce manual effort.

• Documentation:
  • Maintain accurate and up-to-date documentation for cloud infrastructure systems and processes.

KNOWLEDGE / SKILLS /ABILITIES

• Cloud Platform Administration: Proficiency with Google Cloud and Microsoft Azure administration, including virtual machines, storage, networking, and identity management.
• Network Management: Understanding of networking concepts and experience with managing network devices in a cloud context.
• Storage Administration: Knowledge of cloud storage technologies and experience with storage administration tasks.
• Scripting: Proficiency in scripting languages (e.g., PowerShell, Bash, Python) for automating administrative tasks.

• System Monitoring: Experience with cloud-native monitoring tools and the ability to interpret monitoring data.

• Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve cloud infrastructure issues.

• Communication: Excellent communication skills to effectively interact with technical and non-technical audiences.

• Proficiency with cloud-native operating systems and services.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• Minimum Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Minimum of 5 years of experience in cloud infrastructure administration, specifically with Google Cloud and Microsoft Azure,
  • Or Master's degree with 3 years of experience in cloud infrastructure administration, specifically with Google Cloud and Microsoft Azure
  • Experience with a range of cloud infrastructure tasks, including virtual machine configuration and maintenance, network management, storage administration, and system monitoring.

• Preferred Qualifications
  • Industry certifications (e.g., Google Cloud Professional Cloud Administrator, Azure Administrator Associate)

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