Job Description:
• Provide Level 1 helpdesk support for system access, connectivity, and basic technical issues.
• Monitor servers, applications, and system performance.
• Assist in maintaining IT infrastructure, including servers, networks, and cloud environments.
• Help maintain and troubleshoot CI/CD pipelines (e.g., Jenkins).
• Assist with deployment processes, system updates, and backups.
• Document system configurations, procedures, and troubleshooting guides.
• Work closely with the engineering team to improve automation and operational efficiency.
Requirements
Qualifications:
• Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or
related field
• Fresh graduate or up to 1 year of relevant experience
• Basic knowledge of Linux or Windows server environments
• Familiarity with networking concepts (IP, DNS, firewalls)
• Basic scripting knowledge (e.g., Bash, Python, or PowerShell) is a plus
• Strong troubleshooting and analytical skills
• Good communication skills
• Willing to perform both helpdesk support and infrastructure tasks
Skills Required
- Bachelor's Degree in Information Technology, Computer Engineering, Computer Science, or related field
- Fresh graduate or up to 1 year of relevant experience
- Basic knowledge of Linux or Windows server environments
- Familiarity with networking concepts (IP, DNS, firewalls)
- Basic scripting knowledge (e.g., Bash, Python, or PowerShell)
- Strong troubleshooting and analytical skills
- Good communication skills
- Willing to perform both helpdesk support and infrastructure tasks
What We Do
Your trusted business partner for IT solutions and services. Questronix has grown to be one of the largest IT solutions and service providers and systems integrator in the Philippines since 1987 that has earned awards and certificates through its focused professional team of experts
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