Infrastructure Consultant

Reposted 19 Days Ago
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Chennai, Tamil Nadu
In-Office
Mid level
Cloud • Software
The Role
The Infrastructure Consultant implements IT solutions and monitoring, conducts technical workshops, and maintains Navis customer's IT infrastructure, ensuring service delivery and customer satisfaction in a 24/7 environment.
Summary Generated by Built In

Job Description:

Responsibilities

  • Implement IT Technical solutions with customers using our Implementation Methodology
  • Conduct Technical Workshops to customers and constantly improving on the service delivery of these services
  • Implementing monitoring solutions for our customers with the ability to train and ensure customers can interpret and understand the overall environments state at any given time
  • The Infrastructure Consultant should be well versed in Virtualization Tools and Technology having an in depth understanding of the various features be able to provide expert technical consultancy to our customers
  • Implement Navis Technical solutions with customers using our Implementation Methodology
  • Assess Technical solution options and define conceptual solution design, in conjunction with client operational and IT systems engineers
  • Serve as customer advocate throughout solution design, development, and test phases to ensure delivered solution meets customer objectives
  • Assist with building a growing consulting practice to include practice aids and templates for use at multiple clients
  • Maintenance and troubleshooting via Technical Services of Navis customer IT Infrastructure, including network hardware and software, servers, DR, storage, WAN/communication links, and cloud hosting.
  • Design and maintenance of cloud environments for hosting of Navis N4 software.
  • Design, administer, manage, maintain and troubleshoot Navis customer’s IT Infrastructure, including servers, storage, DR, network hardware and software, WAN/communication links and cloud hosting.
  • Ready to support Kaleris customers across different geographies.
  • Flexible and ready to work in a 24 x 7 x 265 environment (including on standby support / rotational shifts when assigned to customer projects)

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Cloud Hosting
It Infrastructure Management
Navis N4
Network Hardware
Software
Virtualization Tools
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The Company
Alpharetta, Georgia
245 Employees

What We Do

Kaleris is a leading provider of cloud-based supply chain execution and visibility technology solutions. Many of the world's largest brands rely on Kaleris to provide mission-critical technology for yard management, transportation management, maintenance and repair operations, terminal operating systems, and ocean carrier and vessel solutions. By consolidating supply chain execution software assets across major nodes and modes, we address the dark spots and data gaps that cause friction and inefficiency in the global supply chain.

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