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Navixus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.
The Role
Lead delivery and business analysis for infrastructure automation across cloud and on‑prem environments. Maintain delivery plans and sprint trackers, gather automation requirements, create user stories and acceptance criteria, coordinate with IaC and CI/CD teams, support UAT, and manage risks, issues, and stakeholder communication to ensure timely execution.
Summary Generated by Built In
Job Summary
Job Title - Infrastructure Automation Delivery lead Analyst (PM/BA)
Location - Remote
Role Summary
The Infrastructure Automation Delivery Analyst (PM/BA) supports delivery and business analysis for infrastructure automation initiatives across cloud and on-prem environments. This role combines project coordination and technical business analysis, working closely with infrastructure operations, automation engineers, and platform teams to convert manual processes into automation-ready requirements and ensure timely execution.
Key Responsibilities
Required Skills
Experience
Education
The pay range for this role is $110k - $120k per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate. Thanks & Regards Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected] ."
Job Title - Infrastructure Automation Delivery lead Analyst (PM/BA)
Location - Remote
Role Summary
The Infrastructure Automation Delivery Analyst (PM/BA) supports delivery and business analysis for infrastructure automation initiatives across cloud and on-prem environments. This role combines project coordination and technical business analysis, working closely with infrastructure operations, automation engineers, and platform teams to convert manual processes into automation-ready requirements and ensure timely execution.
Key Responsibilities
- Support planning, tracking, and delivery of infrastructure automation workstreams.
- Maintain delivery plans, sprint trackers, milestones, and weekly status reports.
- Gather and document functional and technical requirements for automation use cases.
- Create process flows, user stories, and acceptance criteria.
- Coordinate with automation teams using IaC and CI/CD practices.
- Support UAT, validation, and closure of actions/defects.
- Track risks, issues, and dependencies; escalate blockers proactively.
- Act as a day-to-day interface between stakeholders and delivery teams.
Required Skills
- Understanding of Infrastructure Automation / IaC concepts
- Exposure to Terraform, Ansible, and CI/CD pipelines
- Familiarity with cloud (AWS/Azure/GCP) and on-prem infrastructure
- Knowledge of ITSM processes (ServiceNow preferred)
- Requirements gathering, documentation, and process mapping
- Agile / Scrum / Kanban working experience
Experience
- 8-10 years of experience in:
- Technical Business Analysis, OR
- Infrastructure / Platform delivery coordination , OR
- Automation / DevOps project environments
- Leading Infrastructure projects.
Education
- Bachelor's degree in Computer Science, IT, or related field
- Mid-level, hands-on PM + BA role
- Not a people manager
- Strong infra + automation exposure required
The pay range for this role is $110k - $120k per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate. Thanks & Regards Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected] ."
Skills Required
- Understanding of Infrastructure Automation / IaC concepts
- Exposure to Terraform
- Exposure to Ansible
- Experience with CI/CD pipelines
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Familiarity with on-prem infrastructure
- Knowledge of ITSM processes (ServiceNow preferred)
- Requirements gathering, documentation, and process mapping
- Agile / Scrum / Kanban working experience
- 8-10 years experience in technical business analysis, infrastructure/platform delivery coordination, or automation/DevOps projects
- Bachelor's degree in Computer Science, IT, or related field
What the Team is Saying
Kim
Director
Navixus | Tech Mahindra Compensation & Benefits Highlights
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Healthcare Strength — Offerings include medical, dental, vision, mental‑health benefits, FSA, wellness programs, and pet insurance. Corporate materials also describe health and accident insurance and maternity/parental coverage for permanent employees, reinforcing comprehensive protection.
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Flexible Benefits — Work models include hybrid/remote options, flexible schedules, and a remote‑work program. A home‑office stipend and related setup support are listed for eligible roles.
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Leave & Time Off Breadth — Paid holidays, PTO/sick time, and floating holidays are explicitly included. Parental and family leave, bereavement, and volunteer time are also highlighted in public materials.
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The Company
What We Do
At Navixus, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Why Work With Us
At Navixus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience and business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.
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Navixus | Tech Mahindra Teams
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About our Teams
Navixus | Tech Mahindra Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid model encompasses a team of remote employees who have access to the office in the Denver metro anytime they like.
Typical time on-site:
Not Specified
Englewood, CO
The Denver Tech Center is just south of the city of Denver. We are walking distance to the Lincoln Avenue RTD station, restaurants, trails, and more.
