Infrastructure and Systems Manager

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Infrastructure and Systems Manager for our Columbus, Ohio, area location.

As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority

Responsibilities

• Lead, develop, and retain a team of Systems Administrators and Systems Engineers by establishing clear expectations, assigning ownership, providing coaching and feedback, and supporting professional development.
• Own the operational health, availability, capacity, performance, recoverability, and lifecycle of enterprise infrastructure and systems services.
• Direct the monitoring and support of network, server, storage, backup, virtualization, Microsoft 365, communications, remote-connectivity, and related infrastructure platforms.
• Provide technical leadership and escalation support for complex incidents, engaging internal teams, vendors, and other resources through resolution.
• Ensure infrastructure incidents, problems, and changes follow established processes for escalation, communication, root-cause analysis, corrective action, documentation, and lessons learned.
• Build and manage infrastructure roadmaps and priorities encompassing modernization, lifecycle management, resilience, capacity, technical debt, and security remediation.
• Partner with IT leadership, Cybersecurity, Architecture, Product teams, Production Operations, and business stakeholders to plan and deliver infrastructure initiatives.
• Ensure infrastructure solutions are designed, implemented, documented, secured, monitored, and maintained to be reliable, supportable, scalable, and aligned with business needs.
• Maintain effective backup, recovery, and disaster-recovery capabilities, including documented recovery procedures and regular testing.
• Manage infrastructure budgets, forecasts, licensing, renewals, vendor relationships, hardware and service investments, and related financial recommendations.
• Establish and continuously improve consistent engineering, operational, documentation, and change-management practices.
• Participate in planned maintenance and after-hours escalation support as business needs require.

Qualifications

• Five or more years of progressively responsible experience supporting enterprise infrastructure and systems.
• Two or more years of formal people-management, supervisory, or equivalent team-lead experience, including coaching, workload prioritization, performance management, and employee development.
• Broad experience across several enterprise technology areas, such as:
  • Windows and Linux servers
  • Enterprise networking and remote connectivity
  • Virtualization and hybrid infrastructure
  • Storage, backup, recovery, and disaster recovery
  • Microsoft 365 and identity services
  • Infrastructure security and vulnerability remediation
• Demonstrated experience leading infrastructure operations, production support, incident response, change management, lifecycle planning, and cross-functional technical initiatives.
• Experience managing technology vendors, service providers, licensing, renewals, budgets, or infrastructure investment recommendations.
• Ability to translate technical risk, service health, capacity, and investment needs into clear recommendations for technical and business audiences.
• Strong leadership, communication, collaboration, prioritization, and problem-solving skills.
• Ability to participate in occasional after-hours escalations and planned maintenance.

Additional Information

This is a fully on-site position reporting to the office Monday through Friday.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. 

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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