Infrastructure and Support Manager (W/M)

Lieu : Gémenos, France

Construisons ensemble un avenir de confiance

Thales est un leader mondial des hautes technologies spécialisé dans trois secteurs d’activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber & Digital. Il développe des produits et solutions qui contribuent à un monde plus sûr, plus respectueux de l’environnement et plus inclusif. Le Groupe investit près de 4 milliards d’euros par an en Recherche & Développement, notamment dans des domaines clés de l’innovation tels que l’IA, la cybersécurité, le quantique, les technologies du cloud et la 6G. Thales compte près de 81 000 collaborateurs dans 68 pays. ​

Nos engagements, vos avantages

• Une réussite portée par notre excellence technologique, votre expérience et notre ambition partagée

• Un package de rémunération attractif

• Un développement des compétences en continu : parcours de formation, académies et communautés internes

• Un environnement inclusif, bienveillant et respectant l’équilibre des collaborateurs

• Un engagement sociétal et environnemental reconnu

Votre quotidienEn nous rejoignant à Gémenos, vous intégrez un site localisé entre mer et collines provençales, regroupant nos activités d’identité et de sécurité numériques et nos activités de défense alliant à la fois ingénierie et production, et favorisant un environnement de travail collaboratif et convivial.

The Infrastructure & Deployment Manager acts as both Product Owner Manager for MCS solutions and Site Reliability Engineering (SRE) team manager for cross BL solutions.

As Product Owners Manager, leads and supports a team of Product Owners by aligning their work with business strategy, facilitating their development, and ensuring consistent delivery of value through effective backlog management and stakeholder collaboration. 

As SRE team manager, oversees and guides SRE leadership, ensuring the reliability, scalability, and performance of systems while aligning their initiatives with organizational objectives and fostering team development.

Missions and responsabilities

• Lead industrial software infrastructure product roadmap and priorities

• Lead and manage Industrial Software Product Owners

• Ensure backlog alignment and value-driven prioritization

• Align product and technical delivery with business needs 

• Define infrastructure and deployment strategy

• Lead SRE teams to ensure reliability and performance

• Ensure security, compliance and cost optimization

The Infrastructure & Deployment Manager acts as both Product Owner and SRE Manager, leading the design, delivery and continuous improvement of infrastructure and deployment platforms supporting industrial software solutions.
The role is accountable for defining the product vision, roadmap and priorities for infrastructure services, while ensuring system reliability, scalability and operational excellence.
It combines product ownership responsibilities with technical leadership of Site Reliability Engineering (SRE) teams, ensuring alignment between business needs, platform capabilities and operational performance across multiple regions.

The role operates at the intersection of Product, Engineering and Operations, requiring frequent interaction with internal stakeholders including Engineering, Product Management, Operations, Security and IT leadership.
It translates business needs into technical requirements and communicates infrastructure strategy, priorities and performance to both technical and non-technical audiences.
The position requires strong coordination across distributed teams and regions, as well as alignment with senior stakeholders.
It may also involve interactions with external vendors, partners and service providers.

The role operates in a complex, multi-product and distributed environment, combining product leadership with technical and operational responsibilities.
It drives innovation by improving infrastructure platforms, deployment models and product management practices.
The position requires balancing competing priorities between business value, system reliability, scalability and cost.
It involves leading continuous improvement initiatives, adopting DevOps and SRE practices, agile development methodology and implementing scalable, future-proof solutions across regions

Your Profil

• Bachelor’s or Master’s degree in Computer Science, Engineering or a related field.

• 8+ years of experience in infrastructure, DevOps, SRE or software engineering roles.

• Proven experience as Product Owner or in a product-oriented environment (roadmap, backlog, prioritization).

• Strong experience in managing technical and distributed teams.

• Solid background in Security & IT infrastructure, industrial system architecture and deployment practices.

• Experience in large-scale or industrial software environments is a plus.

Technical Skills

• Product management fundamentals (roadmap, backlog management, prioritization)

• Expertise in Manufacturing infrastructure

• Solid understanding of system architecture, networking and security principles

• Solid background in Security & IT infrastructure

• Experience with Agile development methodology & practices

• Experience with CI/CD pipelines and deployment tools

• Experience with monitoring, logging and observability tools

Soft Skills

• Leadership and team management

• Strong communication and stakeholder management

• Strategic thinking with execution focus

• Ability to arbitrate trade-offs (delivery vs reliability vs cost)

• Problem-solving and decision-making in complex environments

• Collaboration and cross-functional influence

• Continuous improvement mindset

You are fluent in English. Experience working in an international and multi-cultural environment
Ability to manage remote and distributed teams
Strong focus on operational excellence, reliability and customer satisfaction

Thales, entreprise Handi-Engagée, reconnait tous les talents. La diversité est notre meilleur atout. Postulez et rejoignez nous !