The Role
Lead implementation and support of site infrastructure for business and manufacturing workstations, peripherals, printers and telecom. Perform technical requirements gathering, cybersecurity assessments, troubleshooting (Citrix, VDI, RealVNC, Linux, macOS, Windows, iGel), DNS/NTP/Proxy configuration, validation/testing support to assure GMP data integrity, user training, and drive service management and continuous improvement per ITIL.
Summary Generated by Built In
Infra Analyst.
- Coordinate
with other Client groups and vendors regarding requirements, operating
system requirements, additional hardware requirements and
costs
- Create
strategy and plan to provide qualified infrastructure platforms, and be
able to execute the defined plan.
- Perform
Cybersecurity assessments according to enterprise and organizational
requirements
- Train
end user(s) on the operations of new equipment, workstation software,
networking, etc
- Troubleshooting
problems on platforms including; Citrix, RealVNC, VDI,
Linux, MacOs, Windows OS, iGel technology and other
workstation connected hardware as well as Telecom.
- Experience
in configuring DNS, NTP, Proxy, etc, for MQ workstations.
- Consultant
for questions regarding infrastructure, compatibility, backup, and
configuration issues
- Provide
strategy for immediate and future upgrades/patching of hardware and
software applications
- Providing
supporting documentation for validation and testing of
upgrades
- Drive
the validation of new and existing systems by providing technical design
information to assure GMP data integrity
As an Infrastructure Integrator your main function is leading the efforts to
successfully implement and support the LP1 site infrastructure including but
not limited to business and manufacturing workstations, peripherals, printers,
telecom, and others. The role will support multiple business groups such as
Manufacturing Operations, Supply Chain, Quality, Engineering, Technical
services/Manufacturing Science. The resource will also participate in ad-hoc
site infrastructure projects and ensure enterprise and organizational
cybersecurity practices are followed. Finally, this role is also
expected to implement and manage service management for the tech infrastructure
at Client site, including driving efforts for periodic service reviews, with
the intent to drive continuous service improvements.
How You’ll Succeed:
- Perform
technical requirements gathering and analysis of business and
manufacturing IT infrastructure
- Coordinate
with other Client groups and vendors regarding requirements, operating
system requirements, additional hardware requirements and
costs
- Create
strategy and plan to provide qualified infrastructure platforms, and be
able to execute the defined plan.
- Perform
Cybersecurity assessments according to enterprise and organizational
requirements
- Train
end user(s) on the operations of new equipment, workstation software,
networking, etc
- Troubleshooting
problems on platforms including; Citrix, RealVNC, VDI,
Linux, MacOs, Windows OS, iGel technology and other
workstation connected hardware as well as Telecom.
- Experience
in configuring DNS, NTP, Proxy, etc, for MQ workstations.
- Consultant
for questions regarding infrastructure, compatibility, backup, and
configuration issues
- Provide
strategy for immediate and future upgrades/patching of hardware and
software applications
- Providing
supporting documentation for validation and testing of
upgrades
- Drive
the validation of new and existing systems by providing technical design
information to assure GMP data integrity
What You Should Bring:
- GMP
knowledge and training
- Cybersecurity
principles knowledge and training
- Strong
problem identification and resolution skills
- Strong
communication skills
- Customer
focused
- Technical
growth and application
- Experience
working in Parenteral manufacturing
- Teamwork/Interpersonal
skills
- Understanding
of Manufacturing safety & quality
- Strong
Service Delivery skills using ITIL framework
- Available
to work on Saturdays and Sundays
Skills Required
- Troubleshoot Citrix, RealVNC, VDI, Linux, macOS, Windows, iGel and telecom-connected hardware
- Configure DNS, NTP, Proxy for MQ workstations
- GMP knowledge and training
- Cybersecurity principles knowledge and training; perform cybersecurity assessments
- Experience working in parenteral manufacturing
- Strong Service Delivery skills using ITIL framework
- Provide strategy and execute infrastructure platform plans, upgrades and patching
- Provide documentation for validation and testing of upgrades; drive validation to assure GMP data integrity
- Train end users on new equipment, workstation software and networking
- Strong problem identification and resolution skills
- Strong communication, teamwork and interpersonal skills; customer focused
- Available to work Saturdays and Sundays
- Understanding of manufacturing safety and quality
Am I A Good Fit?
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The Company
What We Do
Technology, society, economy, policy – all moving at breakneck speed in our 21st century world. You’re feeling the pressure to quickly implement new business models, find new value, make split-second informed decisions and keep one step ahead of customers. How? The answer lies in the ability to make quick, accurate and sustainable business decisions. We believe digital offers a way of doing things better – but the journey to transformation doesn’t have to be painful. At Aligned Automation, we work hard to digitally enable your business strategy – connecting processes, technologies and people to unlock value and drive critical business outcomes.
