Information Technology Specialist

Posted 2 Days Ago
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Malaysia
Junior
Big Data • Software
The most advanced open-source distributed SQL database for modern, high-demand applications.
The Role
Responsible for IT asset management, user support for Google Workspace, infrastructure maintenance, vendor communication, and security management.
Summary Generated by Built In

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering.  TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (37,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

 

Job Responsibilities:

IT Asset Management
- Responsible for inventory and maintenance of the company’s IT hardware and software assets, ensuring the accuracy and completeness of asset information.
- Follow up on procurement processes, vendor communication, inventory registration, and reimbursement management.
- Manage and maintain the office and R&D infrastructure, including network, Zoom meeting systems, VPN, and servers.
- Provide user support and account management for Google Workspace (Gmail, Drive, Groups, Calendar, etc.).
- Use and manage various asset management systems (e.g., JAMF) proficiently.
- Assist in maintaining organizational structures, group permissions, and email security policies.
- Participate in daily information security management and incident response.
- Support the IT team in implementing and enforcing security policies and best practices.
 
Requirements::
- Bachelor’s degree or above in Computer Science or a related field, with at least 2 years of relevant experience.
- Hands-on experience in common network configuration and troubleshooting (e.g., Wi-Fi, VPN, DNS, access control) is a plus.
- Experience with automation tools or basic development skills is preferred.
- Strong English and Chinese communication skills, able to communicate fluently in both languages.
- Familiarity with common office equipment, network devices, and operating systems (Windows / macOS / Linux).

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.

Top Skills

Dns
Google Workspace
JAMF
Linux
macOS
Vpn
Wi-Fi
Windows
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The Company
HQ: Sunnyvale, CA
482 Employees
Year Founded: 2015

What We Do

Founded in 2015, TiDB was born from the vision of three talented software engineers who set out to build a database system that would be more scalable and reliable than MySQL, while retaining its rich ecosystem of tools and frameworks. They also wanted a true open-source solution, ensuring flexibility and compatibility. What they didn’t know then was how TiDB would grow to become one of the world’s most popular distributed SQL databases.

With over 39,000 GitHub stars, TiDB is the leading open-source distributed SQL database, designed to power data-intensive applications with relentless elasticity, versatility, and reliability. Today, TiDB is trusted by world-renowned organizations such as Databricks, Plaid, Pinterest, and Atlassian to handle their most critical workloads, allowing developers to innovate faster and focus on building features rather than managing infrastructure.

Powered by PingCAP, TiDB continues to push the boundaries of what’s possible in data management. With support from leading firms like Sequoia Capital, GGV Capital, Access Technology Ventures, and Coatue Management, TiDB is on a mission to empower developers worldwide to distribute their data with speed, agility, and scale.

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