As the Information Technology Specialist, you will have primary responsibilities as network engineer and secondary responsibility preforming application software support to ensure the smooth operation and optimization of these systems. As the Network Engineer, you will be responsible for designing, implementing, and maintaining the Qemetica Silica's network infrastructure in all USA locations and oversight of the Netherlands site. As a Software Support Analyst you will also provide technical support and maintenance for legacy plant applications (i.e., Logsheets, Labman, etc.), GE MES Quality system used by the plant's quality department, and minor on-site support for the SAP ERP used throughout the plants.
Key Responsibilities:
- Network Engineering: design, implement, and maintain the plant's network infrastructure, ensuring high availability, security, and performance.
- Troubleshoot network issues, including connectivity, routing, and firewall configurations.
- Collaborate throughout the company to plan and implement network upgrades and expansions; communicate across all levels to provide clear instructions, troubleshooting guidance, and updates on issue resolution and implementation plans.
- Use multiple network monitoring and troubleshooting tools to resolve any bottlenecks or vulnerabilities and ensure network performance
- Functional and technical support for local legacy applications, GE MES Quality and SAP, Labman, Logsheet, FIGO, and others by addressing user inquiries, troubleshooting issues, and escalating documented problems to internal or external support teams.
- Help with the minor support of the SAP ERP system, addressing user inquiries and escalating complex issues to the appropriate teams.
- Collaborate with IT, quality department, and SAP support teams, to ensure seamless integration and interoperability between systems.
- Document network and software configurations, changes, and procedures to maintain an accurate knowledge base.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Information Technology, OR equivalent professional experience
- 5+ years experience as a Network Engineer or in a similar role.
- In-depth knowledge of network protocols, routing, switching, and network security; TCP/IP, VLANs, VPNs, and wireless networking.
- Familiarity with network hardware and software, including Cisco, Juniper, and Palo Alto Networks.
- CCNA, CCNP, or CISSP certifications
- Experience supporting application software (GE MES Quality system or similar; quality management systems; SAP ERP; HRIS systems)
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
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PPG: We protect and beautify the world.®
At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $18.2 billion in 2023. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets.
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